The BPM Analyst will be responsible for designing, developing and maintaining BPM solutions in a loan origination and servicing environment as part of a development team. The incumbant will be an active participant in specification gathering and requires strong analytical skills as well as user requirements / development documentation experience. Incumbant will be involved in multiple projects that will run concurrently -- the ability to multi-task along with strong organization skills are a must. In addition to to new development, the incumbant will be responsible for ongoing maintenance support for several small-to-medium legacy applications. This role will also help develop and maintain business reports that support our day to day operations
a. Interview business owners and subject matter experts to obtain information
b. Document specifications in concise and timely manner
c. Interpret and present possible solutions/constraints verbally and in writing to management
a. Adhere to structured programming policies and procedures
b. Build optimized process flows
c. Automate and streamline business reports/dashboards
d. Provide periodic updates to key business metrics
a. Maintain required performance and availability standards for newly developed applications in addition to legacy BPM applications
b. Participate in design changes/enhancement planning and implementation for existing BPM applications
c. Other duties as assigned by management
Bachelor's Degree: Computer Science, Computer Information Systems
3-5 years of business process experience is required, including Visio experience.
Ability to adjust to fluctuating work load with the pressure of aggressive deadlines.
Ability to present proposed solutions and documentation via Microsoft Office Suite specifically Excel and Powerpoint
Proven ability to be self-sufficient and self-motivated
Knowledge and skills sufficient to develop and deploy successful BPM solutions
This position will support a federal government contract. Applicants must be able to obtain Public Trust security clearance as required of federal government contractors to include a background check conducted by the U.S.
Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. For this level of clearance, applicants must possess U.S.citizenship.
All offers of employment are contingent on standard background checks. Navient and certain of its affiliated companies are federal, state and/or local government contractors.
Should this position support a federal government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S.
Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.
EOE Minority/Female/Disability/Protected Vet/Sexual Orientation/Gender Identity. Navient Corporation and its subsidiaries are not sponsored by or agencies of the United States of America. Navient is a drug free workplace.
LocationReston - Edmund Halley, VA; Fishers, IN
Date PostedOct 5, 2018