Business Process Analyst II- Salesforce

Blue Origin Seattle , WA 98113

Posted 2 months ago

We are a diverse team of collaborators, doers, and problem-solvers who are relentlessly committed to a culture of safety. This position will directly impact the history of space exploration and will require your commitment and detailed attention towards safe and repeatable space flight. Join us in lowering the cost of access to space and enabling Blue Origin's vision of millions of people living and working in space to benefit Earth.

We are looking for a Business Process Analyst to lead the delivery of Salesforce Sales Cloud implementations across our product line. Working within the sales organization, you will set the strategy, priority, and timeline for taking current sales processes and moving them into Salesforce. You will work directly with end users for needs, Salesforce administrators for implementation, and again with end users for training, onboarding, and ongoing support.

Successful candidates will have a proven background documenting business processes, be detail driven, have excellent problem-solving abilities and be able to show superb communication skills. Experience using and managing Customer Relationship Management platforms a must.

In this role, you will work across Enterprise Technology (ET) and our Sales and Marketing group to understand requirements, articulate objectives and key results, and implement new features successfully to support the development of Blue Origin products and assets. This position requires resilience to ambiguity and the ability to work in a fast paced, constantly evolving environment.

What you'll do

Within our Salesforce ecosystem, you will:

  • Observe, document and validate business processes

  • Collaborate with users to detail and communicate business and system requirements

  • Recommend controls by identifying problems and documenting improvements with business justifications

  • Map systems and solutions to business capabilities and identify OKRs to measure the improvements or otherwise of a particular solution to that capability

  • Define and prepare reports for understanding internal team processes in the realm of managing the success or failure of projects and initiatives

  • Understand and communicate the financial and operational impact of system and process changes related to platforms in terms of value being delivered and total cost of ownership

  • Support software and platform releases, User Acceptance Testing and Customer care

Requirements:

  • Experience with Salesforce as Salesforce Admin, Product Manager, Architect, or Analyst

  • Demonstrated ability as a Business Process Analyst, Product Management, or Program Management

  • Proven track record of defining requirements and using data and metrics to draw business insights

  • Experience turning business process into technical systems, including requirements gathering, implementation, user training, and ongoing support

  • Shown skill and passion for problem solving and operational excellence

  • Excellent written communication and presentation skills

  • Ability to travel and/or temporary duty in support of growing tempos of operations.

  • Bachelor's Degree in a technical or business related field

  • Must be a U.S. citizen or national, U.S. permanent resident (current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Desired Qualifications:

  • Experience with continuous improvement methods

  • Experience with Marketing technologies

  • Proficiency in Excel, Tableau or similar reporting/analysis tools

  • Proficiency in Jira as a work management tool

Export Control Regulations

Applicants for employment at Blue Origin must be a U.S. citizen or national, U.S. permanent resident (i.e. current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Equal Employment Opportunity

Blue Origin is proud to be an Equal Opportunity/Affirmative Action Employer and is committed to attracting, retaining, and developing a highly qualified, diverse, and dedicated work force. Blue Origin hires and promotes people on the basis of their qualifications, performance, and abilities. We support the establishment and maintenance of a workplace that fosters trust, equality, and teamwork, in which all employees recognize and appreciate the diversity of individual team members. We provide all qualified applicants for employment and employees with equal opportunities for hire, promotion, and other terms and conditions of employment, regardless of their race, color, religion, gender, sexual orientation, gender identity, national origin/ethnicity, age, physical or mental disability, genetic factors, military/veteran status, or any other status or characteristic protected by federal, state, and/or local law. Blue Origin will consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state, and local laws. For more information on "EEO Is the Law," please see here and here.

Blue Origin will consider for employment qualified applicants with criminal histories in a manner consistent with the Washington Fair Chance Act, Los Angeles Fair Chance in Hiring Ordinance, and other applicable laws.

Affirmative Action and Disability Accommodation

Applicants wishing to receive information on Blue Origin's Affirmative Action Plans, or applicants requiring a reasonable accommodation in order to participate in the application and/or interview process, please contact us at EEOCompliance@blueorigin.com.

Benefits

Employee Benefits include: Medical, dental, vision, basic and supplemental life insurance, short and long-term disability and 401(k) with up to 5% company match.

Paid Time Off: Provides up to 4 weeks per year, in addition to 14 holidays


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Business Intelligence Analyst II

Crown Castle Inc

Posted 7 days ago

VIEW JOBS 8/11/2022 12:00:00 AM 2022-11-09T00:00 <p>Position Title: Business Intelligence (BI) Analyst II (P2)</p><p>Company Summary</p><p>Crown Castle is the nation's largest provider of shared communications infrastructure: towers, small cells and fiber. It all works together to meet unprecedented demand-connecting people and communities and transforming the way we do business. Whenever you make a call, track a workout or stream music and videos, we're the ones providing the communications infrastructure that makes it all possible. From 5G and the internet of things to drones, autonomous vehicles and AR/VR, we enable the technologies that help people stay safe, connected and ready for the future. Crown Castle is publicly traded on the S&amp;P 500, and one of the largest Real Estate Investment Trusts in the US, with an enterprise value of ~$100B.</p><p>We offer a total benefits package and professional growth development for teammates in any stage of their career. Along with caring for our teammates, we're an active member in the communities where we live, work and do business. We have a responsibility to give back, which we do through our Connected by Good program. Giving back allows us to improve public spaces where people connect, promote public safety and advance access to education and technology.</p><p>Role</p><p>The BI Analyst is responsible for providing accurate, complete, and meaningful reports, analyses, and BI (Business Intelligence) solutions. The BI Analyst works closely with department and/or functional managers to determine report requirements, build reports, and quality test them prior to distribution. These responsibilities and deliverables should provide business insights, leading to better business management and decision-making.</p><p>Essential Job Functions</p><ul><li><p>Develops and deploys reports and analyses that are accurate, complete, and properly summarized to aid in cost reductions, management, informed decision-making, data compliance, and more</p></li><li><p>Produces cadenced and ad hoc historical trend, data quality, and activity reports as well as other operational and management reports. Ensures that reports are produced per scheduled timelines for review by stakeholders</p></li><li><p>Communicates and collaborates with a multitude of departments to analyze information needs and functional requirements</p></li><li><p>Analyzes large amounts of data and investigates and researches anomalies. Works in conjunction with other departments and/or teams when necessary to complete large data reviews and make corrections in systems</p></li><li><p>Employs creative and effective data visualizations, coherent data story-telling, and attractive reports</p></li><li><p>Daily support of end-users' ability to effectively and efficiently utilize published reports &amp; analyses</p></li><li><p>Works with IT &amp; Business Intelligence teams as necessary to ensure production reports are updated appropriately when impacted from system changes and enhancements, and to schedule reports and maintenance for data</p></li><li><p>Adheres to data governance best practices and creates thorough documentation for reports and processes for both internal and external departmental use</p></li></ul><p>Education/Certifications</p><ul><li>Bachelor's degree in or equivalent experience in Business, Computer Science, GIS, Finance, or related field</li></ul><p>Experience/Minimum Requirements</p><ul><li>Three (3)+ years of work experience in Business/GIS/Analytics</li></ul><p>Other Skills/Abilities</p><ul><li><p>Excellent PC skills- advanced Excel functions</p></li><li><p>Knowledge of data analysis principles as well as data analysis and visualization tools (e.g., WebFocus, Power BI, Tableau) with a preference of Power BI</p></li><li><p>Knowledge of SQL and relational databases</p></li><li><p>GIS/Spatial Analysis knowledge preferred</p></li><li><p>Ability to summarize large amounts of complex data into actionable reports</p></li><li><p>Excellent communication and interpersonal skills</p></li><li><p>Demonstrated ability to prioritize, organize and work effectively on multiple requests/projects in a deadline-driven environment</p></li></ul><p>Organizational Relationship</p><p>Reports to:  Manager Business Analytics</p><p>Title(s) of direct reports (if applicable): N/A</p><p>Working Conditions: This role falls into our hybrid work model working in your assigned office approximately 60% of the time (3 days per week) and where you do your best work 40% (2 days per week). There is an expectation of collaboration with teammates and stakeholders for moments that matter that could require travel.</p><p>Additional Information: Crown Castle has a COVID-19 Vaccine Policy in place requiring vaccination by your employment start date, unless approved for an accommodation or otherwise prohibited by law.</p><br> Crown Castle Inc Seattle WA

Business Process Analyst II- Salesforce

Blue Origin