Business Process Analyst

Hitachi Dallas , TX 75201

Posted 3 weeks ago

HITACHI HIGH TECHNOLOGIES AMERICA, INC.

JOB DESCRIPTION

POSITION TITLE: Business Process Analyst

DIVISION: Semiconductor Equipment Division

DEPARTMENT: Supply Chain

GENERAL DESCRIPTION

The Business Process Analyst will support the activities of the ISO Programs Group reporting to Operational Excellence Manager. This interesting and challenging position requires a self-motivated, intellectually curious team member with the ability to adapt to change in a fast moving environment. General responsibility includes ISO certification activities, working with divisional leaders and team members to document processes, perform internal assessments, management review, and facilitate the corrective action process and activities for the departments.

RESPONSIBILITIES

  • Perform GAP and root-cause analysis for departmental procedures and recommend resolutions

  • Develop and deliver training including training materials on the Quality Management System and process updates to all departments and different management levels

  • Develop training materials from projects and deliver the training to subject-matter-experts focusing on the gap closure areas and project specific highlights

  • Participate in ISO certification activities Schedule and maintain applicable ISO program activities

  • Collaborate with leaders and other team members in process documentation, assessments and reviews

  • Facilitate the Corrective Action Process

  • Work on various continual improvement projects for the division

  • Customer point-of-contact and provide on-site, teleconference, and video support to team members.

  • Participate in various departmental projects as needed

  • Additional support functions as assigned

SKILLS AND ABILITIES REQUIREMENTS

  • Must be able to communicate to all levels of staff members

  • Ability to manage multiple projects and priorities

  • Must be able to transcribe informal conversations into formal business process documentation

  • Ability to write documents for long periods of time (repetitive process of creating documentation)

  • Ability to recognize gaps in documentation and processes and apply formal problem solving techniques to achieve resolution

  • Ability to identify root-causes and offer objective resolutions to all level of staffs

  • Must be able to work independently as well as in a team

  • Ability to execute and deliver results across a broad range of activities

  • Able to support our program and team needs in a global environment across the United States, Europe, and Japan

EDUCATION, LICENSES, AND/OR CERTIFICATION REQUIREMENTS

  • BA degree in Supply Chain, Business, Quality, Engineer related required

  • 1-3 years of ISO related work experience

  • Attendance to current ISO9001-related course(s)

  • Active ASQ certification(s) a plus

EXPERIENCE AND TRAVEL REQUIREMENTS

  • 1-3 years ISO experience, specifically ISO9001:2015.

  • Beginning level writing documentation. Creating MS Word templates, forms, and utilizing macros a plus.

  • Proficient in Microsoft Office suites, Visio and SharePoint, Sales Force.

  • Previous experience involved in ISO certification activities such as management representative, management review, internal auditing, corrective and preventive actions, etc. a plus.

  • Experience creating process flow charts a plus.

  • Able to travel domestically and occasionally internationally.

Equal Opportunity Employer:

EOE - Females/Minorities/Protected Veterans/Individuals with Disabilities


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Consumer 26 Business Banking Process Transformation Office Business Analyst

US Bank

Posted 7 days ago

VIEW JOBS 4/18/2019 12:00:00 AM 2019-07-17T00:00 THIS IS NOT A TECHNICAL POSITION We are looking for a Business Analyst to join our team. Role responsibilities include assisting senior project team members in coordinating project meetings, developing project documentation, maintenance of a central document repository, meeting organization, meeting facilitation and analytical support to assigned business lines or functional areas. This position requires interaction with senior level executives across the bank This position will also perform requirements gathering, research, analysis, reviews, implementations and monitoring of new or revised products. Other responsibilities include: acting as project liaison between business lines and technology, conducting cost benefit analysis for project justification, compiling and analyzing project information and making recommendations based on findings. Successful applicants will exemplify the following characteristics: * Resiliency/Tenacity: The ability to recover quickly from difficulties and work through adversity. * Vision: Thinking "outside the box". Comes up with new ideas. * Flexibility/Adaptability: Not tied to specific ways of doing things. Open and embraces change. * Challenge Status Quo: Looks for smarter ways to do things. Drives continuous improvement to operate with better quality, more efficient, and faster. * Simplify: Capable of converting complex information into a simple format for others to understand Basic Qualifications * Bachelor's degree, or equivalent work experience * Eight to ten years of experience in project management activities Preferred Skills/Experience * 2-5 years of consulting experience with a "Big Four" consulting firm * Knowledge of banking processes and technology * Familiarity with process improvement methods and technique * Ability to facilitate large working groups * Strong organizational and analytical skills * Thorough knowledge of project management * Ability to identify and resolve exceptions and analyze data * Understanding of technology concepts * Aptitude for learning new concepts and processes * Creating and managing content/data through various tool sets (MS Office, SharePoint, Web Portals) * Strong communication and presentation skills, specifically MS PowerPoint * Effective in networking and building relationships across business lines, technology teams, and finance US Bank Dallas TX

Business Process Analyst

Hitachi