Business Process Analyst 1

The Ohio Lottery Commission supports teleworking as a work model for employees. Telework can improve an employee's work/life balance and increase employee productivity. This position is eligible for hybrid work pursuant to the Ohio Lottery Commission's Teleworking Policy, which incorporates both telework and in-office work days. If approved, the successful candidate will be required to comply with the requirements established in the Ohio Lottery Commission's telework agreement and policy.

You are required to submit your resume as an attachment with your online employment application.

About Us:

The Ohio Lottery Commission is an exciting organization offering career opportunities across many different business functions. For more than 40 years, the Ohio Lottery has been building an amazing organization committed to growth and giving back - and having fun while doing it. Our mission is: Supporting education by offering entertaining gaming experiences. Our vision is: Investing in Ohio's students and communities through gaming innovation.

We are looking for smart, passionate and creative people to join our team and help us achieve our mission. We embrace challenge, foster an inclusive culture, and value integrity, innovation and winning.

Click here to visit our website and learn more about our agency and the products we offer. Check us out on LinkedIn, Facebook, Twitter, Instagram, and YouTube!

If you are ready to play…Come join us!

What You'll Do:

Responsibilities of the Business Process Analyst 1 include but are not limited to:

• Work as a team player to help accomplish departmental goals and objectives.

• Review and test applications, updates and changes prior to implementation on production system.

• Assist in pushing developed and approved software from a staging environment to production.

• Gather, review and test system requirements documents.

• Review, verify and provide recommendations to system requirements documentation and specifications.

• Assist in creating information technology process flows, time plans and project documentation.

• Test and verify change requests.

• Provide support and troubleshooting for internal issues related to supported systems.

• Research internal and external customer inquiries and provide information as requested.

• Assist internal staff with training and understanding of applications and processes.

• Report, test and provide relevant information to the developers and document all processes and steps taken to remediate issues reported.

• Learn and use Ohio Lottery Commission applications, systems and gaming terminals to complete daily job responsibilities.

• Perform other duties and work on special projects as directed.

What's in it for you:

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

Medical Coverage

• Quality, affordable, and competitive medical benefits are offered through the available Ohio Med plans.

Dental, Vision and Basic Life Insurance

• Dental, vision, and basic life insurance premiums are free after completed eligibility period. Length of eligibility period is dependent on union representation.

Time Away From Work and Work/Life Balance

• Paid time off, including vacation, personal, and sick leave

• 11 paid holidays per year

• Childbirth/Adoption leave

Employee Development Funds

• The State of Ohio offers a variety of educational and professional development funding that varies based on whether you are a union-exempt employee or a union-represented employee.

Ohio Public Employees Retirement System

• OPERS is the retirement system for State of Ohio employees. The employee contributes 10% of their salary towards their retirement. The employer contributes an amount equal to 14% of the employee's salary. Visit the OPERS website for more information.

Deferred Compensation

• The Ohio Deferred Compensation program is a 457(b) voluntary retirement savings plan. Visit the Ohio Deferred Compensation website for more information.

36 months combined work experience in any combination of the following: creating and coordinating technical and business requirements for processes, projects and procedures, working with business users and technical staff to develop strategies and leading modification or creation of new systems for implementation of information technology solutions.

• Or completion of associate core program in computer science or information systems; 18 months combined work experience in any combination of the following: creating and coordinating technical and business requirements for processes, projects and procedures, working with business users and technical staff to develop strategies and leading modification or creation of new systems for implementation of information technology solutions.

• Or completion of undergraduate core program in computer science, information systems, or business administration; 12 months combined work experience in any combination of the following: creating and coordinating technical and business requirements for processes, projects and procedures, working with business users and technical staff to develop strategies and leading modification or creation of new systems for implementation of information technology solutions.

• Or equivalent of minimum class qualifications for employment noted above.

Job Skills: Information Technology, Technical documentation, Systems analysis, Testing Procedures, Analyzation, Customer Focus, Problem Solving, Teamwork