Business Practices & Project Consultant

Zurich North America is currently looking for a Business Practices & Project Consultant to support our Life A&H division. This role will be based at our corporate headquarters located in Schaumburg, IL.

As a Business Practices & Project Consultant, you will serve as a liaison between the business unit and IT, translating business strategy into technical solutions. You will lead scum teams primarily focused on executing tactical and strategic initiatives, defining problem statements and framing solution, scope, and objectives.

You will draw from your strong understanding of the insurance / financial industry, processes, and business systems to drive research and analysis of the defined problem, design the recommended solution, and work with a cross-functional team to deliver the agreed upon solution, including associated change management activities.

This role requires strong stakeholder management and communication (both written and verbal) skills to be effective in the role. It's preferred that the qualified candidate has proficiency around ZNA's current Life A&H product line.

Basic Qualifications:

• Bachelor's Degree and 6 or more years of experience in the Insurance or Operations area

OR

• High School Diploma or Equivalent and 8 or more years of experience in the Insurance or Operations area

AND

• Knowledge in organizational design and development

• Experience leading organizational change

Preferred Qualifications

• Relevant insurance industry designations and certifications

• MBA

• Knowledge of existing and emerging technologies and how those technologies can be used to improve insurance business processes and transaction processing

• Project Management Professional Certification from the Project Management Institute

• In-depth knowledge of the tools, concepts, methodologies and techniques of business process reengineering, change management, performance metrics and measures, customer assessment, cost/benefit analysis, benchmarking, process mapping/simulation, data collection, problem identification and interpretation

• Broad-based knowledge of insurance industry including knowledge of insurance business processes and processing

• Advance Microsoft Office skills

• Ability to develop collaborative relationships

• Strong Analysis and problem solving skills

• Strong verbal and written communication skills

As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time (https://www.zurichna.com/careers/faq).

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers' expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Location(s): AM - Schaumburg

Remote Working: Hybrid

Schedule: Full Time

Employment Sponsorship Offered: No

Linkedin Recruiter Tag: #LI-MM1 #LI-ASSOCIATE

Nearest Major Market: Chicago