Business Operations Supervisor (Business Operations Supervisor 2)

Initial Posting Date:

04/16/2024

Application Deadline:

04/30/2024

Agency:

Water Resources Department

Salary Range:

$5,409 - $8,372

Position Type:

Employee

Position Title:

Business Operations Supervisor (Business Operations Supervisor 2)

Job Description:

The Oregon Water Resource Department is seeking a Business Operations Supervisor for the Business Services section with the Administrative Services Division.

If you are an inspirational and compassionate leader who is ready to experience a variety of exciting day to day operational tasks that engage a curious mind and create opportunities for efficiencies for agency support initiatives, then our Business Operations Supervisor may be position for you!

Working Title: Business Operations Supervisor

Classification: Business Operations Supervisor 2

Position Type: Permanent, Full Time

Representation: Management Service Supervisory

FLSA Status: Exempt, not eligible for overtime or compensatory time

Monthly compensation:  Before PERS* $5,409.00-$8,372.00, After PERS* $5,785.00-$8,955.00

Work location: Onsite, 725 Summer St. NE, Salem, Oregon 97301 (North Mall Office Building)

About the Oregon Water Resources Department

The Oregon Water Resources Department is committed to creating a workplace culture that understands and appreciates differences among people and is welcoming and inclusive to all. By fostering fairness and equity in its work culture, the Department strives to improve services for all Oregonians. We acknowledge that not all people have experienced equitable opportunities or fair treatment. We are committed to increasing our awareness and understanding of historic injustices and building a foundation for meaningful change. We value a wide range of professional and lived experiences, and people of underrepresented communities are strongly encouraged to apply.

Our Vision

The vision of the Oregon Water Resources Department is to assure sufficient and sustainable water supplies are available to meet current and future needs.

Core Values

• Integrity

• We are accountable for all that we do.  We act with honesty and promote transparency.

• Service

• We are dedicated to providing outstanding service and treating everyone equitably in our management and stewardship of state resources.

• Technical Excellence

• We base our resource decisions on law, science, and expertise.

• Teamwork

• We are united in our mission, relying on one another and working together with the communities we serve.

• Forward-Looking

• We seek innovative and practical solutions to the water challenges of today and tomorrow.
  2019-2024 Strategic Plan

The Oregon Water Resources Department's strategic priorities for 2019-2024 are to:

• Modernize our management of Oregon's surface water and groundwater resources to meet instream and out-of-stream uses

• Work to secure Oregon's instream and out-of-stream water future in the face of increasing water scarcity

• Foster a forward-looking team dedicated to serving Oregonians with integrity and excellence

About the team

The Business Services section is a small but mighty team of professionals who are critical to the optimal functioning of the Department. The team is comprised of two sub-sections: Fiscal Services and Support Services. The Business Operations Supervisor leads the Support Services team who are at the forefront of coordinating and maintaining critical business services to ensure that the Department is compliant with established policies, objectives, priorities and applicable laws, rules, and regulations. The team supports central mailroom functions, facilities operations and maintenance, data and records management, public records services, sustainability initiatives, and evacuation and emergency coordination efforts for the Department.

About the Position

The purpose of this position is to supervise and coordinate the activities of staff performing a wide range of critical agency support activities for the Department. The Business Operations Supervisor evaluates the quality of services provided, authorizes the redistribution of available resources to meet changing Department needs, and coordinates activities to ensure compliance with established policies, objectives, priorities and applicable laws, rules, and regulations. This position leads the section in the identification of problems, efficiencies, and future needs, and implements approved recommendations.

The person in this position is responsible for supervising office support staff by assigning work, reviewing work for compliance and accuracy, coordinating the operation of the office support activities, establishing and maintaining procedures and controls regarding the various agency support activities and preparing statistical reports on office support activities. Responsibilities of the section include mail processing, the handling of money received in the mail room and front desk, production copy services, agency fleet monitoring and reconciliation, data and records management, public records activities, facilities and emergency management related activities, and sustainability.

The Department's core values are integrity, service, forward-looking, technical excellence, and teamwork. This position will perform work with these core values in mind. The person in this position performs duties in a manner which promotes customer service and harmonious working relationships, including treating all persons courteously and respectfully; engages in effective team participation through a willingness to assist and support co-workers, supervisors, and other work related associations; develops good working relationships with division and agency staff through active participation in accomplishing the agency mission and resolving problems in a constructive manner; demonstrates openness to constructive feedback in an effort to strengthen work performance; and contributes to a positive, respectful, and productive work environment.

The Business Operations Supervisor seeks to promote a workplace culture that understands and appreciate differences among people, utilizes that understanding and appreciation to improve our services, and fosters a work culture that is welcoming and inclusive to all.

Minimum Qualifications

Four years of lead work, supervision, or progressively related experience; OR one year of related experience and a bachelor's degree in a related field.

Related fields include business, finance, facilities management, leadership/management, emergency preparedness, business continuity planning or other related fields of expertise.

Preferred Qualifications

• Leadership experience that includes either direct supervision, project management, team lead experience or other leadership opportunities.

• Strong communication skills, including speaking, writing, training, and presenting.

• Strong organization skills, including the ability to manage multiple priorities; work with multiple deadlines, continual change, and at times heavy workloads; and pivot between competing priorities (including many same-day requests) and situations with ease and grace.

• Experience fostering diversity, equity, and inclusion initiatives and ensuring our work environment is welcoming, positive, and a place where all employees can succeed.

• Ability to evaluate and establish work priorities both individually and as a team to move projects forward.

• Digital fluency with office software, applications, collaborative platforms, virtual meeting apps, and presentation software (e.g., Microsoft Office products, PowerPoint, SharePoint, Adobe, Zoom, Microsoft Teams)

• Experience working collaboratively with, providing advice or technical assistance to, agency staff, other department staff, public officials, interest groups, and the public.

• Ability to identify and safeguard confidential information and materials.

• Experience reviewing documents for accuracy and completeness.

• Experience with represented staff management, following procedures, and abiding by and training to laws and regulations in the public sector.

Note:  In addition to your related work experience and education, we will use both the minimum and desired qualifications above to determine whom to interview. Please make sure all your relevant qualifications are clearly demonstrated in your application materials. Your application materials may be evaluated on spelling, grammar, punctuation, attention to detail, and presentation. We are most interested in finding the best candidate for the job, and that candidate may not meet every one of our listed preferred qualifications. Lived experience may count towards the preferred qualifications. If you are excited about this position, we encourage you to apply. If you are unsure as to whether you meet the preferred qualifications of this position, please contact us to discuss your application.

Working Conditions

Office environment; professional work week. On rare occasions, may be required to travel out-of-town. Position requires constant careful attention to details and deadlines. Regular attendance is an essential function of this position. May also require extended time viewing a computer terminal and talking on a telephone. Due to the supervisory nature of the work, this position will be required to be in the office up to 5 days a week, with the ability to telework up to 1 day per week, depending on workloads.  Actual hours will be determined upon agreement and approval of supervisor.

Some Benefits of Working with us

We offer a competitive benefits package that includes:

• Exceptional medical, vision and dental plans with employees paying 1-5% of the total rate.

• Leave accrual starting at 8 hours of sick and 10 hours of vacation leave per month, with your vacation leave accruals increasing every 5 years.

• Access to an additional four days of discretionary leave

• 3 days of personal business leave and one day of Special Leave to use each year.

• Eleven paid holidays per year.

• Membership in the Public Employees Retirement System (PERS), including a pension and employer contributions to the Individual Account Program.

• Optional benefits, such as term life insurance, long-term and short-term disability, long-term care, health and dependent care flexible spending accounts and enrollment in the Oregon Savings Growth Plan, a deferred compensation program with a wide variety of investment options.

• The opportunity to receive loan forgiveness under the Public Service Loan Forgiveness Program (must qualify).

• You can find a summary of employee benefits here: Benefits Memo.pdf (oregon.gov)

Application Requirements
1.Provide a cover letter addressed to the hiring manager, Lisa Snyder, and share about why you are interested in this position and how your skills align with this role at the Oregon Water Resources Department.

2.Provide a resume indicating your experience pertinent to the required and desired qualifications in this announcement.

Failure to include the resume and cover letter will result in the disqualification of your application materials.

Please monitor both your email and Workday account for updates regarding this recruitment. You may be asked to submit additional information after initial application. If you have questions about this job posting, please contact Human Resources at WRD_DL_HR@water.oregon.gov.

Current State of Oregon employees must apply through your employee Workday account.

Important Information

PERS Salary Information

• NON-PERS ELIGIBLE (Includes most new hires to state government. Employees typically gain PERS eligibility after six months of state service. PERS ELIGIBLE (Typically current or former employees of Oregon state or local government, public schools, universities, etc.) The salary listed will state base monthly salary, which is BEFORE PERS.

Future Vacancies

This applicant pool may be used to fill additional vacancies as they occur over the next three (3) months.

Work Authorization

The Oregon Water Resources Department does not offer visa sponsorships. Within three days of hire, all applicants will be required to complete the US Department of Homeland Security Form I-9, confirming authorization to work in the United States.

Veterans

If you are an eligible veteran and you meet the qualifications, veterans' preference points will be added to your score. For more information on veterans' preference points visit www.oregonjobs.org and select Veterans resources under Resources. Please do not attach veteran documentation to your initial application, after you have applied you will be sent a task in your Workday account to provide your veteran documentation at that time.

The Oregon Water Resources Department is an Equal Opportunity, Affirmative Action Employer Committed to Workforce Diversity.