Business Operations Specialist - Media

Spectrum Charlotte , NC 28201

Posted 4 months ago

Spectrum Reach (www.spectrumreach.com ) grows businesses of all sizes with custom, multiscreen advertising solutions, backed by the power of TV, data, innovation, community experts, and unforgettable creative.

JOB SUMMARY

Responsible for the application of payments, processing, reconciliation and distribution of invoices issued to ensure prompt submission to clients within corporate and departmental guidelines. This position will generate and audit various reports to ensure compliance of existing Credit and Collection policies and procedures. By performing these duties and taking action when necessary, the position will assist in the recovery of revenue and decreasing bad debt.

ESSENTIAL FUNCTIONS OF THE POSITION

  • Actively and consistently support all efforts to simplify and enhance the customer experience

  • Monitor, reconcile and post payments to client accounts on a daily basis

  • Generate and print monthly invoices, sort and prepare invoices to send to clients

  • Process client specific special invoice requirements

  • Maintain ANACAB/COOP script records for inclusion in monthly billing statements

  • Issue month end broadcast and calendar invoice and affidavits to clients; notarize the ANACAB/COOP forms and include each month

  • Audit invoices generated and mailed to ensure accuracy of client notification

  • Monitor, reconcile and post daily credit card invoice charge transactions. Independently research and resolve related issues

  • Review aging report on a weekly basis notifying sales of clients that have exceeded the 30, 60 and 90 day thresholds

  • Send appropriate notification to clients indicating past due monies and the action needed to bring their account current as well as consequences for failure to pay

  • Contact clients with past due invoices in an attempt to collect the debt

  • Initiate payment plans and forward delinquent account to collection agency

  • Resolve post-invoicing issues by researching discrepancies for clients against payment logs

  • Assist clients and Account Executives with billing conflict resolutions

  • Process credit checks for new clients, prepare and send credit approval/denial and collection letters

  • Establish and maintain client database

  • Create and maintain logs for credit, collections and billing

  • Prepare and distribute weekly accounts receivable reports to sales and assist with billing and accounts receivable inquiries to include contacting the client to attempt to collect payment

  • Compile and distribute to sales the monthly prepayment report and client suspension notifications

  • Prepare and distribute weekly/monthly EDI billing

  • Serve as backup to the sales teams in the absence of other coordinators

  • Perform other duties as required

REQUIRED QUALIFICATIONS

  • Demonstrated mastery of all components of the billing cycle

  • Strong proficiency in processing invoices and payments

  • Advanced knowledge of Accounts Payable, Credit and Collections

  • Ability to effectively organize and prioritize

  • Provide strong customer service to clients and sales teams across the footprint

  • Ability to work collaboratively and independently; highly motivated and detail-oriented

  • Ability to work under pressure and meet deadlines

  • Ability to demonstrate superb follow through

  • Proficient in Microsoft applications

Education (level and type)

Bachelor's degree in Accounting or equivalent experience

Related Work Experience
2+ Accounts Receivable experience

Certifications and/or Licenses

Notary Public


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Business Operations Specialist Media

Charter Spectrum

Posted 3 days ago

VIEW JOBS 12/4/2019 12:00:00 AM 2020-03-03T00:00 Spectrum Reach (www.spectrumreach.com) grows businesses of all sizes with custom, multiscreen advertising solutions, backed by the power of TV, data, innovation, community experts, and unforgettable creative. JOB SUMMARY Responsible for the application of payments, processing, reconciliation and distribution of invoices issued to ensure prompt submission to clients within corporate and departmental guidelines. This position will generate and audit various reports to ensure compliance of existing Credit and Collection policies and procedures. By performing these duties and taking action when necessary, the position will assist in the recovery of revenue and decreasing bad debt. ESSENTIAL FUNCTIONS OF THE POSITION * Actively and consistently support all efforts to simplify and enhance the customer experience * Monitor, reconcile and post payments to client accounts on a daily basis * Generate and print monthly invoices, sort and prepare invoices to send to clients * Process client specific special invoice requirements * Maintain ANACAB/COOP script records for inclusion in monthly billing statements * Issue month end broadcast and calendar invoice and affidavits to clients; notarize the ANACAB/COOP forms and include each month * Audit invoices generated and mailed to ensure accuracy of client notification * Monitor, reconcile and post daily credit card invoice charge transactions. Independently research and resolve related issues * Review aging report on a weekly basis notifying sales of clients that have exceeded the 30, 60 and 90 day thresholds * Send appropriate notification to clients indicating past due monies and the action needed to bring their account current as well as consequences for failure to pay * Contact clients with past due invoices in an attempt to collect the debt * Initiate payment plans and forward delinquent account to collection agency * Resolve post-invoicing issues by researching discrepancies for clients against payment logs * Assist clients and Account Executives with billing conflict resolutions * Process credit checks for new clients, prepare and send credit approval/denial and collection letters * Establish and maintain client database * Create and maintain logs for credit, collections and billing * Prepare and distribute weekly accounts receivable reports to sales and assist with billing and accounts receiveable inquiries to include contacting the client to attempt to collect payment * Compile and distribute to sales the monthly prepayment report and client suspension notifications * Prepare and distribute weekly/monthly EDI billing * Serve as backup to the sales teams in the absence of other coordinators * Perform other duties as required REQUIRED QUALIFICATIONS Skills / Abilities and Knowledge * Demonstrated mastery of all components of the billing cycle * Strong proficiency in processing invoices and payments * Advanced knowledge of Accounts Payable, Credit and Collections * Ability to effectively organize and prioritize * Provide strong customer service to clients and sales teams across the footprint * Ability to work collaboratively and independently; highly motivated and detail-oriented * Ability to work under pressure and meet deadlines * Ability to demonstrate suburb follow through * Proficient in Microsoft applications PREFERRED QUALIFICATIONS * Ability to communicate orally and in writing in a clear, straightforward and professional manner * Familiarity with the advertising industry Education Bachelor's degree in Marketing, Communications, Business, or related field or equivalent experience Related Work Experience 2+ years Client Service experience in a MSO or Telecommunication Industry 2+ Accounts Receivable experience Certifications and/or Licenses Notary Public Charter Spectrum Charlotte NC

Business Operations Specialist - Media

Spectrum