Business Operations Specialist

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world's most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

Want to be a part of our team?

Responsible for the tracking, reporting, and documentation of operations team performance, and ensure team accountabilities are being met.

Working at NTT

ESSENTIAL DUTIES & RESPONSIBILITIES

• Responsible for tracking and analyzing important financial and budgetary report

• Manages monthly budgets, operation activity and department metrics

• Use reports to determine trends and variances

• Identify areas in which positive changes can be made

• Use data to determine how adjustments and changes may affect the big picture

• Provide regional directors and the Sr. VP with financial updates

• Serve as the liaison between all departments to achieve a cohesive result

• Manage the Headcount data with Finance and Human Resources

• Provide monthly headcount updates to management

• Reconcile headcount issues with HR and Finance

• Review DC operations Policies and Procedures for grammatical and structural content

• Develop and document organizational Project Delivery on behalf of clients and internal projects

• Manage and Document Key Meetings, and track completion/accountabilities of action owners

• Manage organizational Key Performance Indicators (KPIs) and develop reports on organizational performance

• Assist Corporate and Site teams in accessing critical information and resources needed to maintain KPIs

• Understanding of Project Management, Planning, Operations Management, and Data Centers

• Develop SharePoint directories and dashboards for collection and online reporting of KPIs

• Develop Executive-level presentations for internal and external use

• Liaison with the Global Operation Function Team and be the primary point of contact for global operational initiatives

KNOWLEDGE, SKILLS & ABILITIES

• Strong financial analysis and management skills.

• Strong capability and expertise in Excel, PowerPoint, and SharePoint.

• Proficient with computers to include the utilization of Microsoft programs such as Word, Project, and Outlook.

• Strong quantitative and analytical skills

• Collaborative worker and teambuilding ability

• Excellent communication and problem-solving skills.

#GlobalDataCentersCareers

EDUCATION & EXPERIENCE

• A minimum of 3 years working in a data center operations environment.

PHYSICAL REQUIREMENTS

• Primarily sitting with some walking, standing, and bending.

• Able to hear and speak into a telephone.

• Close visual work on a computer terminal.

• Dexterity of hands and fingers to operate any required computer keyboard, mouse, and other technical instruments.

• Able to lift and carry up to 20 lbs.

WORK CONDITIONS

• This role is expected to be remote with an occasional need to be on-site in a shared space.

• Extensive daily usage of workstation or computer

• Periodic work in a Data Center environment with varying temperatures and loud noises

SPECIAL REQUIREMENTS

• Occasional travel to domestic NTT Data Center locations

• Must possess a current, valid state-issued driver's license

This is a remote position that requires reliable internet connection and electricity. A monthly stipend is provided to cover expenses associated with working remotely and use of a personal mobile device, if applicable.

NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Base salary for this position is $ 73,000 - $ 104,000

All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance.

Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.

Skills Summary

Business Acumen, Business Development, Business Operations, Financial Acumen, Process Improvements, Project Management, Shared Services, Strategy Plan

What will make you a good fit for the role?

Workplace type:

Remote Working

Equal Opportunity Employer

NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category

Join our growing global team and accelerate your career with us. Apply today.

A career at NTT means:

• Being part of a global pioneer - where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.

• Being at the forefront of cutting-edge technology - backed with a 150-year heritage of using technology for good. With 40% of the world's internet traffic running on our network and where Emoji were first invented, you can be proud of the group's many new 'firsts'.

• Making a difference - by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.

• Being your best self - in a progressive 'Connected Working' environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.

• Having ongoing opportunities to own and develop your career - with a personal and professional development plan and access to the broadest learning offerings in the industry.