Who we are:
Jamf, the standard for Apple in the enterprise, extends the legendary Apple experience people love to businesses, schools, and government organizations by simplifying Mac, iPad, iPhone and Apple TV deployment, management and security - anytime, anywhere.
We are a group of curious, self-starters with a passion for helping people make sense of technology - freeing nurses to care, teachers to teach and businesses to thrive. We take pride in making meaningful impact for tens of thousands of customers around the globe, all the while getting to work with the best Apple infrastructure and security platform in the world. We have over 1,300 employees worldwide with offices in the U.S., Europe, Japan, and Australia. To learn more visit: https://www.jamf.com/careers.
What you'll do at Jamf:
At Jamf, we empower people to be their best selves and do their best work. The Business Operations Release Manager I is an integral part of the Business Operations Systems team, responsible for organizing, building, and promoting all Systems Team releases in compliance with all policies and procedures. The Business Operations Release Manager also is responsible for the Salesforce environment management, which includes creation and setup of sandboxes and maintenance of the pipeline and data to ensure the highest quality of development and testing is possible.
Maintain a working knowledge of the core systems related to the improvement and maintenance of Salesforce (including Copado, OwnBackup, and other tools)
Create and maintain the Salesforce sandbox environments ensuring they are consistently seeded with the proper data and have the latest metadata or code
Work with the Software Engineers, Test Engineers, and Systems Specialists to automate development, testing, and release processes to ensure consistency of our releases
Assist in the development, implementation and testing tasks in different development projects tied to systems and functionality
Maintain necessary change control records and comply with established change management policies
Assist with release lifecycle strategy and planning of release windows
Coordinate and communicate release plans and changes to stakeholders
Alongside Enablement, manage the documentation creation and updates related to any release tasks
Support and troubleshoot issues relating to deployments with a high level of customer satisfaction and in a timely manner, which includes being available or on-call for off hours releases
Participate and contribute to team meetings
Support the overall direction and growth of the Business Operations team o Any other task or projects as assigned
4 year / Bachelor's Degree (Preferred)
Knowledge of software development lifecycle process with a focus on the build and release process (Required)
Strong attention to detail with experience in creating and executing a plan (Required)
1-2 years' experience working in a cross-functional capacity (Required)
12+ months experience developing enterprise grade software with understanding of testing and quality assurance processes (Preferred)
12+ months experience administering Salesforce or equivalent CRM (Preferred)
12+ months experience working with Dev Ops tools to support CRM systems (Preferred)
Experience designing and building scripted automations (Preferred)
Working knowledge of the Salesforce platform (Preferred)
This position may be remote.
How we help you reach your best potential:
We are progressive, but laid back. You are free to be you and work how you work best. Here, you manage your own day and your own work style.
Everyone has a voice and everyone can make a difference, our more than 90% employee retention rate agrees!
Opportunity to make a real and meaningful impact for more than 38,000 global customers with the best Apple device management solution in the world.
We put people over profits - which is why our customers keep coming back to us.
Ability to support and give back to your community through volunteer paid time off.
Ability to grow in your professional career through advancement opportunities, including tuition reimbursement for those obtaining a degree.
24 of 25 world's most valuable brands rely on Jamf to do their best work (as ranked by Forbes).
Over 100,000 Jamf Nation users, the largest online IT community in the world.
You are the right kind of Jamf if:
You go above and beyond for others, genuine and willing to help, always. You support the team around you, you don't point fingers or pass blame. You take responsibility for your actions, are open, and respect others. You value different perspectives, in how you work and how you learn. You are naturally inquisitive, like to create and be creative. You are a problem solver, curious and resourceful, self-driven and constantly improving. You roll up your sleeves and dig in. You are excited by not knowing what may lie ahead. You are willing to take risks, try new things, even fail just to do it better next time. You're not a jerk. You put people first. You are a good person, someone who just wants to do the right thing.
Our mission is simple; we help organizations succeed with Apple. At Jamf, we put people first. We focus on the human before we focus on the technology. We are just good people that have it at their core to do what's right - for our customers, our employees and our communities.
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