Business Operations Manager (Vendor Management)

Teamwork makes the stream work.

Roku is changing how the world watches TV

Roku is the #1 TV streaming platform in the US, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV.

Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

About the team

We're seeking a Business Operations Manager who will own end-to-end procurement of indirect goods and services on behalf of Programming, Engagement, and End User Experience teams which support The Roku Channel and content discovery enablement across the Roku platform. The Roku Channel (TRC) is an ad supported and premium subscription video channel available on Roku, mobile, web and other streaming platforms.

The Business Operations Manager will drive supplier negotiations to achieve competitive deal economics and business terms across all key deal components. They will also manage vendor onboarding along with associated payments and purchase requisitions. The ideal candidate will have significant experience identifying and managing suppliers in the media and tech space (OTT a plus).

About the role

This individual contributor role will also work cross-functionally with business stakeholders at all levels. Stakeholders range in disciplines, and include technical, product, marketing, creative, finance, and business strategy.

As such, the tools, systems and workflows required to ensure operational efficiency and scale will vary. A technical understanding of how systems communicate and vendor integration into Roku's content pipeline will be important. This role will partner heavily with legal, finance, and IT.

In addition, this role will support other process improvement initiatives that flow through the Business & Revenue Operations team. Someone who is inquisitive, pragmatic, detail-oriented, but can also see the forest for the trees will thrive in this role.

Our business is fast paced, requiring the ability to work autonomously with minimal supervision in an ever-changing environment. The right mix of organizational and communication skills will be the key to success. Attention to detail and a proven ability to manage priorities are also essential.

For New York Only - The estimated annual salary for this position is between $150,000 and $169,000 annually.

Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you'll be doing

• Support end-to-end procurement on behalf Programming, Engagement, and End User Experience teams

• Gather and distill business requirements to identify tools and software to address evolving business needs

• Coordinate with FP&A to build financial models with sensitivity models and ensure comprehensive budget allocation for new ventures and existing partnerships

• Partner with legal to drive business negotiations for net-new deals and renewals, with consideration to cost efficiency, compliance and stakeholder expectations

• Collaborate with IT and business leads to on-board and off-board vendors and related tech

• Oversee the creation and maintenance of relevant documentation and training resources

• Manage payments and purchase requisitions for all vendors

• Provide supplemental support for other key initiatives flowing through the Business Operations team

We're excited if you have

• 5-7 years of related experience in procurement, strategic sourcing, supplier management, finance, sales and marketing, sales operations or business development

• Experience leading strategic projects and identifying opportunities autonomously across a cross-functional (engineering-driven) organization

• Detail-oriented, analytical, methodical and committed to driving quality forward

• Creative problem solver who thrives in a fast-paced environment

• Located in New York City, Los Angeles or Austin

• BA/BS preferred

#LI-RD2

Benefits

Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources.

Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.

The Roku Culture

Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check.

We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.

We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea.

We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.

To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.

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