Business Operations Manager

Infor Alpharetta , GA 30023

Posted 6 days ago




This Business Operations Manager position will be part of the Insights team whose charter is to deliver actionable, data-driven findings that create business value in a standardized process and format across Infor.

The Business Operations Manager will be the main point of contact for Corporate Functions within Infor.This role will work with key contacts in Corporate Infor to understand reporting & dashboard needs, create business requirements, develop report and dashboard wireframes, work with development team members to build out, and collaborate with the business and other supporting organizations to roll out new reports and dashboards. This position involves close interaction within the team and with other organizations, including but not limited to HR, FP&A, Development, Cloud Ops & Support.

The Business Operations Manager is expected to develop relationships with the key stakeholders for the organizations of support and gain an understanding of the organization to be able to develop dashboards that would provide insights to improve performance and drive actions. Job duties are varied and complex, and could cross-over units within the Insights team. Project management and analytical skills


  • Bachelor's Degree in a business or technical discipline

  • Must have 5 or more years of financial or business analysis experience

  • MBA & management experience a plus

  • Take a lead role and be the point of contact in the design, development, release and subsequent enhancement of new and existing reports and dashboards for Corporate functions

  • Ensure that standard process and formats are implemented across dashboards and that role-based requirements are adequately met to drive awareness and to ensure adoption

  • Work collaboratively with members in Corporate Finance, HR, Cloud Ops and Development to gain an understanding of the different businesses and provide executive-level data analysis

  • Gather requirements including KPIs to build into business requirements and repeatable dashboards

  • Pull together information from several data sources, including existing reports and ad hoc queries, to produce final reporting deliverables in Birst dashboards

  • Lead developers to enhance and maintain existing reports and dashboards

  • Effectively manage dashboard development activities following project management standards to ensure that dashboards are delivered on time, within budget hours and according to agreed business requirements

  • Work with other Insights Team managers on additional projects as needed

  • Ability to handle multiple projects with changing priorities and meet challenging deadlines in a fast-paced environment

  • Ability to lead a project team virtually or in remote locations

  • Advanced data analytics, dashboarding and Microsoft Excel skills

  • Experienced in Microsoft PowerPoint

  • Exceptional organizational skills and attention to detail

  • Excellent communication and interpersonal skills in a multicultural environment

  • Ability to build relationships virtually across multiple functional areas

  • Creative problem solver with a can-do approach

  • Ability to work flexible hours for global coverage as necessary

  • Travel required - limited
    #LI-PS1Infor does not discriminate in employment opportunities or practices on the basis of race, color, creed, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, marital status, age, veteran status, protected veterans, military service obligation, citizenship status, individuals with disabilities, or any other characteristic protected by law applicable to the state in which you work.If you have a disability under the Americans with Disabilities Act or similar law, and you wish to discuss potential accommodations related to applying for employment at our company, please contact Human Resources at 470-548-7173 and/or to and employees of most United States private employers, state and local governments, educational institutions, employment agencies and labor organizations are protected under Federal law from discrimination. For additional information please see EEO is the Law poster, the EEO Supplemental as well as the Statement of Policy.

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Business Operations Manager