Position Duties and Responsibilities:
Plan and assign work of subordinates
Perform----Review internal & external audits with QA team
Develop and/or adapt procedures to meet quality standards, make suggestions with regards to procedures to help facility work and maintain product quality.
Analyze facts or circumstance surrounding individual problems to determine what action should be taken within the limits of standard practice.
Responsible for compilation and maintenance on inspection reports and records.
Investigate and determine cause of inaccurate reports and consult and advise as to corrective measures.
Maintain discipline, morale and harmonious relations among subordinates.
Investigate and adjust personnel problems within area of responsibility. Effectively recommend as to hiring, promotions, wage adjustments and terminations.
Carries out supervisory responsibilities in accordance with the organization's policies and procedures.
Guarantee the quality and timeliness of reports
Conduct operations calls will clients, identify needs and areas of improvement
Facilitate meeting client expectations across all departments
Bachelors Degree (preferred) or comparable experience
Professional verbal and written communication skills, strong interpersonal skills, and superior organizational abilities.
Ability to take initiative, to maintain confidentiality, to meet deadlines, and to work in a team environment essential.
PC-based computing experience (word processing-Word, spreadsheet-Excel, presentation- PowerPoint, email - Outlook) essential.
Pay rate commensurate with experience