Business Operations Coordinator

Business Operations Coordinator

RealFood is a premier hospitality strategy and design firm that is part of the Troon family of brands. The Northeast Regional Office in Newton, MA is home to our close-knit, experienced, and dedicated team though our work takes us across the country and even abroad at times.

The Business Operations Coordinator is a position that will allow you to be involved in many facets of RealFood and Troon businesses and take on a variety of projects and tasks. You will be an integral part of both the local and the corporate teams - interacting with employees, clients, prospects, and partners - and will support both internal and external company initiatives.

Things you will likely do in this role

1.Operations Support

• Act as the face of the office

• Maintain and manage office and team needs

• Support with company events, initiatives, and administrative tasks

2.Support to Food & Beverage Teams

• Assist with creation, maintenance, and improvement of internal and external documents

• Support project leaders with administrative tasks to ensure project success

• Learn about food and beverage operations and act as another set of eyes/hands/ears on projects

3.Support to Company Leadership

• Undertake unique research projects in support of company improvement

• Utilize company softwares to keep Leadership organized and prepared

Qualities we'd like you to have

• Genuine passion for providing great hospitality experiences

• Ability to take direction and absorb information quickly

• High level of active listening skills and strong client service skills

• Outstanding attention to detail

• Positive team and motivational skills

• Self-starter with ability to problem solve, take initiative and work independently

• Excellent organizational and time management skills

• Comfortable with multitasking in a deadline-driven environment

• Skilled at, and enjoy, interacting with a broad spectrum of people

• Excellent verbal and written communication skills

• Creative problem-solving skills

• High level of professionalism, communication and presence

Experience we'd like you to have

• Bachelor's Degree, or equivalent. A combination of practical experience and education will be considered as an alternative (Hospitality front of house or back of house experience a plus)

• Fluent in English speaking, writing and comprehension

• Expert knowledge of Microsoft Office (Outlook, Word, PowerPoint and Excel)

• Experience with social media management (writing content, creating imagery, etc.) a plus

• Proficiency with design softwares (Canva, InDesign, etc.) a plus

Things we provide our team

• Competitive Salary

• Medical, Dental, and Vision Insurance

• Paid Time Off

• Flexible Schedule (after 90 days)

• Dog-Friendly Office

• Free Parking

• Snacks, Coffee, Industry Perks (new restaurant openings, cool swag, etc.)

• Casual, Fun Working Environment