Business Operations Associate

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

Job Summary

The Business Operations Associate supports corporate objectives through the execution of various property and casualty insurance centralized underwriting and operational tasks. Associates provide internal and external customer service in multiple areas utilizing various software and processes. This role will be responsible for analyzing key pieces of information and determining the appropriate course of action to ensure Service Level Agreements (SLAs) are met. The position requires strong communication and collaboration skills, as there is daily interaction with internal business units, external stakeholders, and international teams.

Primary Responsibilities may include but not limited to:

• Underwriting support

• Submission Clearance

• Policy & Endorsement Issuance

• Auto Rating

• Coverage Specific Data Processing

• Operational Compliance Support

• Producer Appointments

• Claims Adjuster Licensing

• Workers' Compensation Reporting/Filings/Notices

• Motor Vehicle Filings

• Client Notification Issuance

• Bureau CRIT research and resolution

• Other Business Operations Support as needed

Key Competencies

• Strong analytical and problem solving ability

• Detail-oriented

• Customer-focused

• Collaborative and team-oriented

• Self starter with the ability to assimilate new tasks and processes quickly

• Strong communication and organizational skills

Education and Experience

• College degree - BA or BS preferred
• 1-3 years relevant business experience

For individuals assigned or hired to work in California, Colorado, Hawaii, Jersey City, NJ; New York State; and/or Washington State, the base salary range is listed below. This range is as of the time of posting. Position is incentive eligible.

$47,600 - $61,000/year

• Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above range may be modified in the future

• Click here to learn more on available benefits

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team.