Working under direct supervision, provides routine day-to-day operations andadministrative support for a business unit or large department. Assists incoordination of budget, process improvement, controls for specialized softwareand other functions enabling the department to meet objectives in an effectiveand efficient manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Analyzes monthly department budget reports to maintain expense controls.Prepares commentary and explanation of variances for management review.
Assists in systems administration for specialized software utilized by thebusiness group to support its operations. Researches and resolves routinesupport issues.
Follows-up to ensure open issues are resolved. Assists inpreparing user reference material.
Troubleshoots and resolves simple inquiries and requests from internal andexternal clients.
Reviews and monitors department processes and procedures to identifyopportunities to improve service delivery to internal and external customers. Maynetwork with external contacts to research and recommend best practices.
Coordinates and collaborates in client facing reporting preparation. Researchesand collects input from multiple internal and external resources.
Compiles a variety of operating, financial and statistical information asneeded to respond to management requests. Coordinates work with otherdepartments. May add commentary to complete analysis reports and proposals.
Assists in communication of best practices, policies, procedures andinitiatives to support operations. Helps to facilitate process improvement byengaging appropriate resources in issue identification and resolution.
Assists in developing project plans and costs, including personnel and fiscalrequirements to achieve defined objectives. May provide periodic updatesrelative to project resource and fiscal plans.
Performs other duties as assigned.
No formal supervisory responsibilities in this position. Provides informalassistance such as technical guidance, and/or training to coworkers. May leadproject teams and/or plan, and supervise assignments of lower level employees.
To perform this job successfully, an individual must be able to perform eachessential duty satisfactorily. The requirements listed below are representativeof the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilitiesto perform the essential functions.
EDUCATION and EXPERIENCE
Bachelor's Degree (BA/BS) or equivalent from four year college or universityplus a minimum of two years related work experience to include budgeting,finance, reporting and or business analytics; or equivalent combination ofeducation and experience.
Work experience related to specific department or business unit functionpreferred.
CERTIFICATES and/or LICENSES
Excellent written and verbal communication skills. Strong organizational andanalytical skills.
Ability to provide efficient, timely, reliable and courteousservice to customers. Ability to effectively present information.
Requires knowledge of financial terms and principles. Ability to calculateintermediate figures such as percentages, discounts, and/or commissions.Conducts basic financial analysis.
Ability to comprehend, analyze, and interpret documents. Ability to solveproblems involving several options in situations. Requires intermediateanalytical and quantitative skills.
OTHER SKILLS and ABILITIES
Advanced proficiency in Microsoft Office Suite. Spreadsheet skill set toinclude advanced functions such as graphics, pivot tables.
SCOPE OF RESPONSIBILITY
Decisions made with understanding of procedures and company policies to achieveset results and deadlines. Responsible for setting own project deadlines.Errors in judgment may cause short-term impact to co-workers and supervisor.
CB Richard Ellis