Business Office Manager-Full Time

Universal Health Services Auburn Hills , MI 48326

Posted 1 week ago

One of the nation's largest and most respected hospital companies, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Steadily growing from a startup to an esteemed Fortune 500 corporation, UHS today has annual revenue nearing $10 billion. In 2017, UHS was recognized as one of the World's Most Admired Companies by Fortune; ranked #276 on the Fortune 500, and listed #275 in Forbes inaugural ranking of America's Top 500 Public Companies.

Our operating philosophy is as effective today as it was 40 years ago: Build or acquire high quality hospitals in rapidly growing markets, invest in the people and equipment needed to allow each facility to thrive, and become the leading healthcare provider in each community we serve.

Headquartered in King of Prussia, PA, UHS has more than 81,000 employees and through its subsidiaries operates more than 320 acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.S. Virgin Islands and the United Kingdom.

What do our employees value at UHS?

An environment that puts patient care first. Competitive salary and comprehensive benefits package. Supportive and responsive leadership. The opportunity to grow, learn, and advance in your career. There are very robust continuing education options and opportunities for leadership development as a Business Office Manager with UHS.

Havenwyck Hospital is a 243 bed, Joint Commission accredited and licensed psychiatric and substance abuse facility. We specializing in providing behavioral health and substance abuse treatment and are located in Auburn Hills overlooking Lake Galloway. For more information, please visit our website at havenwyckhospital.com.

Mission Statement: To provide individualized, quality behavioral health care, in a safe and secure environment where dignity and respect are upheld by our team of dedicated, caring, professional staff, in a cost-effective manner.

Havenwyck Hospital is seeking a dynamic and talented Business Office Manager to join our team of compassionate, dedicated professionals.

The Business Office Manager reports directly to the Chief Financial Officer and is primarily responsible for overseeing the insurance and general accounts receivable management process.

Business Office Manager duties include but are not limited to:

  • Ensures patient's having third-party insurance coverage are verified, notified of insurance limits, required deductibles, co-insurance amounts and their overall liability.

  • Scans new admission paperwork into the billing system.

  • Manages the billing staff in assigning specific workloads and responsibilities, especially as it relates to timely billing investigation, follow-up and problem resolution.

  • Identifies specific payor A/R problems offering exact causes, direction, and resolution avenues.

  • Posts Residential Treatment Center's insurance payments to the appropriate patient accounts.

  • Ensures all physician payments are posted weekly and EOB's for those payments are sent to the physician billing company prior to month end.

  • Establishes regularly scheduled meetings with intermediary representatives or independent collection agencies to discuss billing/system issues, problem accounts, collection efforts, legal options, resolutions, and monitoring of related progress. Additionally, is flexible in negotiating/structuring payment plans.

  • Maintains authority to settle accounts for lesser amounts, resolves disputes and represents the Hospital in court on trails regarding receivable status.

  • Works with the CFO and non-contracted payers to establish single case agreements.

  • Performs month end G/L closing work as requested, primarily includes the preparation of A/R and paid claim logs used for contractual allowance purposes.

Job Requirements


Business Officer Manager

Job Requirements:
  • Bachelor's degree in Business Administration or related field is required and/or five years of Business Office Management experience in a hospital setting.

  • Proficient in Excel, UB-04 form billing, revenue cycle operations, State/Federal/Commercial billing requirements & regulations required.

  • Moderate experience in EMR (Electronic Medical Records), patient accounting software and denial tracking software required.

  • Employees must be in good standing (employment/corrective action history, evaluation, etc.) to be considered for internal transfers.

This opportunity provides the following:

  • Meaningful work, saving patient lives

  • Healthy, respectful and team-based work environment

  • Growth and development opportunities within UHS and its subsidiaries

  • Competitive Compensation

  • Generous Paid Time Off

  • Excellent Medical, Dental, Vision and Prescription Drug Plan

  • Student Loan Refinancing Program

  • 401k plan with company match

UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.

UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via- email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.


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Headquartered in King of Prussia, PA, UHS has more than 81,000 employees and through its subsidiaries operates more than 320 acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.S. Virgin Islands and the United Kingdom. What do our employees value at UHS? An environment that puts patient care first. Competitive salary and comprehensive benefits package. Supportive and responsive leadership. The opportunity to grow, learn, and advance in your career. There are very robust continuing education options and opportunities for leadership development as a Business Office Manager with UHS. Havenwyck Hospital is a 243 bed, Joint Commission accredited and licensed psychiatric and substance abuse facility. We specializing in providing behavioral health and substance abuse treatment and are located in Auburn Hills overlooking Lake Galloway. For more information, please visit our website at havenwyckhospital.com. Mission Statement: To provide individualized, quality behavioral health care, in a safe and secure environment where dignity and respect are upheld by our team of dedicated, caring, professional staff, in a cost-effective manner. Havenwyck Hospital is seeking a dynamic and talented Business Office Manager to join our team of compassionate, dedicated professionals. The Business Office Manager reports directly to the Chief Financial Officer and is primarily responsible for overseeing the insurance and general accounts receivable management process. Business Office Manager duties include but are not limited to: * Ensures patient's having third-party insurance coverage are verified, notified of insurance limits, required deductibles, co-insurance amounts and their overall liability. * Scans new admission paperwork into the billing system. * Manages the billing staff in assigning specific workloads and responsibilities, especially as it relates to timely billing investigation, follow-up and problem resolution. * Identifies specific payor A/R problems offering exact causes, direction, and resolution avenues. * Posts Residential Treatment Center's insurance payments to the appropriate patient accounts. * Ensures all physician payments are posted weekly and EOB's for those payments are sent to the physician billing company prior to month end. * Establishes regularly scheduled meetings with intermediary representatives or independent collection agencies to discuss billing/system issues, problem accounts, collection efforts, legal options, resolutions, and monitoring of related progress. 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Job Requirements Business Officer Manager Job Requirements: * Bachelor's degree in Business Administration or related field is required and/or five years of Business Office Management experience in a hospital setting. * Proficient in Excel, UB-04 form billing, revenue cycle operations, State/Federal/Commercial billing requirements & regulations required. * Moderate experience in EMR (Electronic Medical Records), patient accounting software and denial tracking software required. * Employees must be in good standing (employment/corrective action history, evaluation, etc.) to be considered for internal transfers. 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To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc. UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via- email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. 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