Business Office Manager- Raleigh, NC

Hhhunt Raleigh , NC 27611

Posted 2 months ago

HHHunt's Spring Arbor Senior Living of Raleigh is seeking an experienced Business Office Manager to join our team! The Business Office Manager is responsible for maintaining all business operations of the house, including administrative, accounting and human resources duties. Candidates just be organized, love seniors and have excellent time management skills.



  • Function as part of the management team (manager on duty coverage, presenting the community to potential residents, planning and participating in staff meetings, planning and implementing marketing and community events)

  • Assist Executive Director with marketing strategies and telephone and walk-in inquiries

  • Manage the community and support the Resident Care Director to supervise personnel in the absence of the Executive Director

  • Supervise Receptionist, where applicable


  • Maintain and audit all financial records and accounts receivable software/records

  • Manage and minimize the community's accounts receivable

  • Bill and audit monthly charges to residents/residents' families

  • Maintain and reconcile cash on hand (petty cash and resident funds) weekly

  • Complete all bank transactions in a timely manner

  • Reconcile the community's corporate credit card monthly

  • Review and code invoices for payment

  • Maintain all vendor files

  • Resolve vendor problems/questions

  • Track expenses authorized by the community

Human Resources

  • Serve as Human Resources liaison coordinating, new hires, terminations, personnel changes, etc.

  • Manage worker's compensation claims; collect information, notify worker's compensation carrier, submit worker's compensation alert, and monitor loss time and medical treatment

  • Coordinate employee training and certifications

  • Communicate and enroll employees in benefits when eligible

  • Complete and submit biweekly payroll and ensure accuracy

  • Investigate salary complaints

  • Create and maintain confidential employee files

  • Maintain annual OSHA logs

Administrative and Other Duties

  • Complete and review resident paperwork regarding admissions and discharges

  • Develop and update spreadsheets (accounts payable, resident roster, employee phone list, etc.)

  • Create and maintain confidential business files for residents in accordance with community policy and HIPAA guidelines

  • Manage post office transactions

  • Transport residents when necessary

  • Answer telephones in accordance with HHHunt standards

  • Order office supplies through appropriate vendor as needed

  • Manage administrative responsibilities (phone calls, emails, etc.)

  • Follow the Residents' Bill of Rights at all times and report observed violations

  • Perform other related duties as assigned by the Executive Director


  • Basic accounting skills

  • Proficient in Microsoft Office

  • Knowledge of Accounting and Human Resources Software

  • Knowledge of effective supervisory and management practices, techniques, and methods

  • Ability to establish effective working relationships and communication with residents, resident family members, co-workers, supervisors and other individuals is critical

  • Organized and methodical

  • Ability to multitask and meet deadlines

  • Must be courteous, patient, and tactful when dealing with the public, residents, and families

  • Professional appearance and demeanor


  • Must be 18 years of age or older

  • High School diploma or equivalent required

  • Some college preferred

  • 3-5 years experience in a work related environment preferred

  • Familiarity of and concern for the needs of seniors

  • Ability to manage team processes and promote a team environment

  • Ability to work in an environment conducive to caring for residents without posing a substantial safety or health threat to self or others

  • Valid driver's license and safe driving record

While other companies just build places to live, at HHHunt we build a better way of life. HHHunt has continued to build on its successes and is now a recognized leader in real estate development throughout Virginia, North Carolina, Maryland and South Carolina creating new homes, apartment communities, senior living communities and award-winning master planned communities. It is HHHunt's mission to improve the world and how people live by creating meaningful experiences and places of great distinction.

HHHunt offers a competitive compensation and benefits package, great growth potential and an excellent work environment. HHHunt is an Equal Opportunity Employer.

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Business Office Manager- Raleigh, NC