Business Office Manager

Position Summary:

Coordinates and manages financial operations and human resource oversight for the Community. Responsibilities include, but are not limited to: ensuring the proper implementation of sound internal controls; interfacing with the Executive Director and the Department Managers to effectively manage the budget and help identify financial and personnel areas which may need attention; identify and implement procedures which will enhance the fiscal and personnel operations of the Community. With the support and guidance from the Community Support Center, responsible for general accounting, purchasing, billing, accounts receivable, accounts payable, human resources, payroll, and administrative support as required.

Essential Duties and Responsibilities:

The following duties are normal for this position. This list is not to be construed as exclusive or all inclusive. Other duties may be required and assigned.

Accounting Responsibilities

• Prepares and monitors all monthly billing and collection processes utilizing established policies, procedures, and tracking systems

• Oversees cash controls including the depositing and posting of cash receipts

• Ensures that the resident move-in and move-out process is managed effectively, and corresponding information is entered into the accounting system timely. Assists with contract process to ensure all paperwork is complete and fees paid prior to move-in.

• Payroll - Verifies and submits timecards for bi-weekly payroll. Track vacation/sick time earned/taken for all Community personnel. Ensures that all payroll information submitted for processing has been reviewed and follows Company policies and procedures.

• Monitors and oversees the timely processing of accounts payable.

• Ensures appropriate assignment of departmental expenses and supporting documentation is executed and maintained.

• Coordinates the processing and communication of employee benefits

• Maintains resident, vendor, employee, and financial accounting files.

• May be required to act as an Interim Executive Director, as needed, to provide support and leadership to the community.

• Expected to be a subject matter expert and/or trainer on PSL key operating systems.

• Manage Accounts Receivable (AR) - Responsible for collecting amounts due from others for services rendered. Specific functions include preparing and processing invoices and collecting delinquent accounts in a timely fashion.

• Other duties as assigned by Supervisor.

Human Resource Responsibilities

• Ensures compliance with all applicable state and federal wage and hour laws.

• Partners with the P&C CSC Business partners on implementation of HR initiatives and programs and the execution of these strategies.

• Ensures compliance with all rules and regulations related to (i.e. HIPAA, State Regulations, if applicable, and OSHA, etc.).

• Maintains records required by licensing agencies and tracks state requirements as indicated for training, certifications, etc.

• Partners with the P&C CSC Business partners on all employment practices issues to ensure equitable compliance of PSL policies and procedures.

• Coordinates new hire process for Community new hires, including but not limited to, state required reports, new hire paperwork and new hire orientation and onboarding.

• Support Community leaders in educating associates on and enforcing company policies.

• Organize, maintain, and audit Community HRIS personnel data

• Performs other duties as assigned by manager.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Educational Requirements and Experience:

• Bachelor's degree in Business Management and/or Accounting with one-year experience as an Accountant, or

• Associates degree in Business Management and/or Accounting with two to three years' experience, or

• Three to five years of experience in a related field.

Knowledge, Skills and Abilities:

• Language Ability:

o Ability to communicate effectively in writing and verbally in the primary language of the residents.

o Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.

o Ability to effectively present information to top management, public groups, and/or boards of directors.