Business Office Manager Human Resources

Business Office Manager HR - Belmont Village Hunters Creek (Houston, TX)

At Belmont Village Senior Living you'll find a unique balance of innovative, research-based programming with best-in-class care and resident-centered living. Offering Assisted Living and award-winning Memory Care, we offer a vibrant and intellectually rich community where seniors can thrive as they age, actively shaped by employees, residents and neighbors. As the Business Office Manager HR, you will be an integral part of the management team. In this on-site role you will provide general HR support to a workforce of approximately 120-130 front line employees. Supported by our experienced Regional and Corporate teams, you'll help cultivate a culture of collaboration and excellence. If you have relevant experience in a healthcare or hospitality oriented setting and a passion for learning, leading, and inspiring others, we'd love to connect with you!

ABOUT THE ROLE

At Belmont Village Senior Living you'll find a unique balance of innovative, research-based programming with best-in-class care and resident-centered living. Offering Independent Living, Assisted Living and award-winning Memory Care, we offer a vibrant and intellectually rich community where seniors can thrive as they age, actively shaped by employees, residents and neighbors.

As the Business Office Manager Human Resources professional, you will be the sole HR professional in a fast paced & rapidly changing environment. You will work collaboratively with other department managers to provide general HR support to a large entry-level front line workforce. Your responsibilities will include but are not limited to: payroll, pre-hire processes, orientation & onboarding, employee relations and engagement, workers compensation, ensuring consistent compliance of personnel policies & compliance standards, and various administrative functions. Supported by our experienced Regional and Corporate teams, you'll help cultivate a culture of collaboration and excellence. If you have relevant experience in a healthcare or hospitality oriented setting and a passion for learning, leading, and inspiring others, we'd love to connect with you!

YOUR TYPICAL RESPONSIBILITIES

• Serves as a link between managers & front-line employees with employee relations and interpretation of policies & procedures
• Manages the pre-hire process including use of an applicant tracking system, candidate interviewing, pre-hire processes, onboarding and orientation while working collaboratively with other hiring managers and a Corporate Recruitment department
• Maintains personnel records and ensures compliance
• Manages training records through Relias, our electronic Learning Management System
• Manages the Concierge team to ensure customer satisfaction through prompt delivery of a high standard of customer service
• Assists the Executive Director with various business office functions
• Works collaboratively with community management, regional & corporate support teams
• Conducts interviewing and hiring, evaluates employee performance, provides coaching and employee training, and delegates assignments for all direct reports

MINIMUM QUALIFICATIONS

• Minimum of 3 years of Business Office and/or Human Resources experience in a comparable setting with prior supervisory experience
• College degree in Human Resources or related field preferred
• Demonstrated successful use of technology in the workplace
• Successful demonstration of exceptional organizational, communication, & critical thinking skills
• Ability to maintain confidentiality
• Ability to work flexible schedules in 24 hour operation including weekends as needed
• Consistent and reliable attendance is essential for all Belmont Village employees to ensure the successful operation of the community

Please note that the above Responsibilities and Qualifications provide a general overview of the primary duties for this role and the basic qualifications. This is not intended to be a comprehensive list of all responsibilities, duties and skills required

ABOUT THE COMPANY

Belmont Village Senior Living owns, manages, and operates luxury senior living communities across the United States and in Mexico City, Mexico. Our diverse teams are composed of servant leaders who thrive in hands-on, fast-paced, and physically active roles. Our most successful team members are deeply committed to serving seniors and align closely with our core values: Trust, Respect, Teamwork, Dignity, Integrity, Ownership, and Learning. With a strong strategic development plan in place, Belmont Village is proud to provide a wide range of opportunities for internal growth and career advancement.

BENEFITS AVAILABLE

Belmont Village Senior Living offers full-time management employees lucrative bonus opportunities, medical, dental, vision, mental health & prescription benefits, paid vacation, paid holidays, paid personal days, earned sick pay, 401(k) savings with employer match, short-term disability, long-term disability, and life insurance.