Business Office Manager

Essential Functions:

Enhance office effectiveness by providing support relating to the day-to-day operations regarding human resources, personnel files, resident files, accounts payable and any other documentation related to employment and maintaining compliance with state and federal regulations and the standards of HRA.

Office Management:

• Ensures incoming phone calls are managed

• Assists Executive Director and Management Team

• Performs Manager On Duty responsibilities when assigned

• Maintain vendor contract files

Financial:

• Performs accounts payable duties to include data entry of payables into the system and submission of monthly AP purchase journal. Receiving proper coding and approval on all invoices.

• Perform accounts receivable duties to include data entry of resident transactions and collection of amounts due.

• Generates resident billing with accuracy. Responds to resident and family inquiries.

• Assigns all expenses to the proper department code numbers

• Makes bank deposits daily.

• Maintains the petty cash process including ledger accounting for disbursements

• May participate in monthly budget variance conferences and provide reports

• Prepares refund requests for residents when applicable

• General accounting duties as necessary

Administrative:

• Properly reports and tracks job related injuries and incidents

• Maintains OSHA logs

• Maintains labor law, state and federal regulation postings

• Prepares and maintains all associate files

• Maintains confidentiality of all resident and associate information

Human Resources/Payroll:

• Assists in the recruitment of new associates

• Performs on-boarding process of new hires to include paperwork and setting up in time system

• Assigns required courses to new hires and assists with on-line training system

• Assists in the administration of Company benefit programs

• Acts as the liaison the Community in regards of Company policies and procedures

• Assists with counseling, documenting associate grievances, investigations, and tracking corrective actions

• Maintains personnel files

• Processes payroll to include inputting missed punched, holidays, getting proper approval, and submission on assigned day

• Send PAF's timely to Payroll and Human Resources

Non-Essential Functions:

• Leads by example exhibiting the CORE Values through servant leadership

• Encourages teamwork and promotes company philosophy

• Attends required community meetings and participates Life Enrichment activities when able

• Attends monthly BOM teleconference calls and other required training opportunities as assigned

• Completes all required courses in adherence with HRA University

• Is prompt and able to perform the required duties of the position on a regular, predictable basis

• Becomes familiar and understands how to report a missing person using the Safe Return program or equivalent

• Becomes familiar and understands the steps for fire evacuation

• All associates are responsible for maintaining a safe and secure environment for all community residents

Qualifications/Skills/Educational Requirements:

• High school education. Associate or Bachelor degree preferred

• 3 - 5 years' experience in accounting or bookkeeping. Formal training in accounting or bookkeeping is preferred

• 3 - 5 years' experience using Microsoft Office and Outlook software

• Able to communicate effectively with all levels of management, associates, residents, family members, and outside contacts

• Possess leadership skills and be willing to work harmoniously with others

• Must have patience, tact and cheerful disposition

• Able to make independent decisions

• Able to seek out new methods and willing to incorporate them into existing practices when applicable

• Must possess a passion to work with and around senior citizens