Business Office Manager

Benefits:

• Bonus based on performance

• Competitive salary

• Flexible schedule

• Opportunity for advancement

• Paid time off

• Training & development

Role: Business Office Manager

At Floor Coverings International, we believe that an inviting and positive office environment is crucial to the growth and success of our local franchise. As a Business Office Manager, you will play a key role in facilitating the expansion of our business.

A new location of Floor Coverings International is currently being established, and we are looking for key team members to grow our business. This location will be based in Leesburg, Virginia but will serve customers located in Loudoun County, Clarke County, Centreville, Chantilly, and Gainesville. Natalie looks forward to growing her business as well as those who work with her. She will cultivate a fun, friendly envirnonment that will include luncheons, continuous training events, and growth patterns.

We are looking for an exceptional individual to be the first point of contact for our valued customers. If you possess a friendly attitude, the ability to manage crews, excellent multitasking skills, and a keen attention to detail, then we are the perfect company for you!

Business Office Manager Benefits And Perks:

• Bonus potential

• Paid Vacation

• Paid Holidays

• Cell Phone allowance

• Family owned and operated~ fostering a friendly environment

• Paid training provided

• Full-time, M-F (flexible hours)

• This is an in-person office role that includes going in "the field"

• Reimbursed gas mileage

• Company provided computer

• Annual Convention to Mexico

Business Manager Qualifications:

• Customer Experience/Production Management background

• Strong communication skills (over the phone and in-person)

• Organized, detail-oriented, and able to multi-task

• Able to work independently without supervision and problem solve

• Ability to manage crews, calendars, and salespeople

• Flooring or construction knowledge preferred

Business Manager Key Responsibilities:

• Maintain relationships with customers

• Oversee daily office operations

• Schedule all leads to appointments for sales team

• Meet with sales staff weekly to discuss recent sales and production

• Order all product needed for jobs accurately and follow up on delivery

• Schedule the job to meet the schedule of customer and installers

• Communicate with installers and customer on start dates and times

• Meet in customers' homes for job kick off, final walkthrough, and as needed

• Update the customer ongoing on details of installation

• Discuss and obtain written permission for any changes in contracted work

• Update InspireNet and Asana daily with status of job and upcoming schedule via the Production Dashboard

Compensation:

$50,000-$60,000 plus bonus opportunities

About the local owner:

Natalie Craigmile brings a personal touch to the business. A proud graduate of the University of Virginia, Natalie is a Northern Virginia native who grew up in Loudoun County. She holds a deep-seated pride in her community and is committed to its well-being.

Natalie is not just a business owner; she's a devoted wife and mother of two young boys. Her family values and sense of community drive her dedication to providing exceptional service to her customers. Natalie is seeking someone who shares her passion for customer care and is excited to help grow a business from the ground up.

Natalie's commitment to her team's well-being is evident in her plans to organize regular luncheons, provide ongoing training opportunities, and foster an environment where personal and professional growth are nurtured and celebrated. With Natalie's leadership guiding the way, the future holds not only the promise of business success but also the prospect of personal fulfillment and professional advancement for all who join her team.

If you have a strong desire to manage both people and operations, and if you are looking for an opportunity to work for a company renowned for its commitment to customer service and integrity, apply today.

Join her in making a positive impact on the local community and fostering lasting relationships with customers.