Business Office Manager

Consulate Health Care Pottsville , PA 17901

Posted 4 weeks ago

Job Overview

Purpose of Your Job Position

As a Consulate Health Care Business Office Manager (BOM), you are entrusted with the responsibility of carrying out your daily tasks and assigned duties while demonstrating Consulate's Core Values of Compassion, Honesty, Integrity, Respect and Passion. You are expected to provide innovative, responsible results with the creation and implementation of new ideas and concepts that continually improve systems and processes to achieve superior results. The primary purpose of your position is to manage the business office department for a skilled nursing facility.

Job Functions

As Business Office Manager, you are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties. This position is responsible for managing all functions of the business office, including billing, collections, resident trust, payroll and accounts payable. The BOM position supervises the Business Office staff, including the Receptionist, the Business Office Coordinator, the Assistant BOM (if applicable) and any other staff in the care center business office. This positions works closely with the Regional Directors of Business Office Services and the Central Billing Office. This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time, for any reason.

Duties and Responsibilities

Lead and coordinate all aspects of the business office, including supervision of the billing, collecting, resident trust accounting, payroll and accounts payable functions. Responsible for the supervision, hiring and training of the business office staff. Responsible for coordinating and directing the day to day responsibilities of the business office staff. Ensures the business office functions are adequately staffed to minimize gaps in coverage. Responsible for all aspects of the resident trust accounting system, including security of patient funds. Oversee the patient billing system to ensure accuracy of patient account billing information, including coordination with other departments necessary. Responsible for all patient related accounts receivable balances including Medicare, Medicaid, Insurance, Private and Other Payers to ensure accurate balances, timely billing and collections. Responsible for front end collections of A/R balances due from residents while in-house (meets with residents and responsible parties upon admission and routinely thereafter to follow up on collections). Responsible for back end collections of A/R balances due from residents after discharge. Manage the Medicaid pending application and conversion process to ensure timely resolution. Responsible for month-end closing of billing system in accordance with company policy and timelines. Responsible for timely processing of charges, adjustments, refunds, payment posting and write offs. Ensures patient bills and collection letters are processed accurately and timely. Provide Central Billing Office with additional billing information to clear claim edits and rejections. Coordinate responses to various audit requests. Ensures payroll records are processed accurately and timely. Ensures accounts payable invoices are processed accurately and timely. Coordinates and attends meetings as needed. Supervise/manage/direct the selection, training, development, appraisal of personnel. All other duties as assigned.


  • Bachelor's degree from a four-year college or university; or one to two years related experience and/or training; or an equivalent combination of education and experience.

  • Must possess a minimum of one (1) year experience in a Skilled Nursing Facility business office setting with specific billing/collecting and patient trust accounting experience.

  • Prior supervisor experience in a business office setting preferred.

Specific Requirements

  • Point Click Care (PCC) billing system experience preferred.

  • National Data Care Resident Funds Management System (RFMS) experience preferred.

  • Experience using Excel, Power point, and Word.

  • Ability to read, analyze and interpret complex documents. Ability to respond effectively to sensitive inquiries and complaints. Ability to write speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive speeches and presentations to top management, public groups and boards of directors.

Working Conditions

  • Works in office areas as well as throughout the facility.

  • Minimal overnight travel (up to 10%) by land and/or air.

  • Is subject to frequent interruptions.

  • Is involved with residents, personnel, visitors, government agencies/personnel, etc., under all conditions and circumstances.

  • Is subject to hostile and emotionally upset residents, family members, personnel, and visitors.

  • Works beyond normal working hours, weekends and holidays and on other shifts/positions as necessary.

  • Is subject to call back during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.).

  • Attends and participates in continuing educational programs.

  • Is subject to injury from falls, burns from equipment, odors, etc., throughout the workday, as well as to reactions from dust, disinfectants, tobacco smoke, and other air contaminants.



Company Overview

Where Will Compassion Take You?

At Consulate Health Care, we're looking for talented, compassionate and hard-working individuals who are eager to serve others. Our team members go above and beyond to give our residents and patients the care they deserve so you'll find that every day with Consulate Health Care offers new and exciting opportunities to learn and grow.

Compassionate hearts and passionate dedication these two qualities shine in our team members and provide the foundation for our mission of "Providing Service With Our Hearts and Hands". The compassion you'll show to residents, patients and their families is the lifeline of our business, while relationships with your peers and coworkers will strengthen our vibrant, diverse community.

Consulate Health Care is one of the nation's leading providers of Senior healthcare services, specializing in post-acute care. Operating in 21 states, we offer services ranging from short-term transitional care to Alzheimer's and dementia care.

  • 24-hour skilled nursing care

  • Comprehensive post-acute care

  • Physical, Occupational and Speech therapies

  • "Your Journey Home" short-term rehab program

  • Alzheimer's and dementia care

  • Care for medically-complex patients

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
EHS Manager

Hexcel Corp

Posted 1 week ago

VIEW JOBS 11/6/2019 12:00:00 AM 2020-02-04T00:00 With our strong investment in research and development and our culture of continuous improvement, Hexcel is the industry leader in the manufacturing of composite materials and industrial fabrics. We invite you to join the Hexcel team at various manufacturing sites, sales offices and R&T centers around the globe. Become a part of the “strength within.” Hexcel is currently seeking an EHS Manager for our Pottsville, PA, USA location. The selected individual will be responsible for but not limited to the following obligations: Provide has oversight on the EHS function, develops and administers the all related programs and is responsible for maintaining the Safety Management System. Responsible for ensuring compliance with all corporate initiatives. Responsible for developing, implementing, maintaining and managing a variety of environmental, health, and safety programs to ensure a safe and healthy working environment for all employees providing optimal environmental protection and preventing injury to employees along with preventing damage to property and equipment. Ensure compliance with all local, state and federal environmental and safety regulations. Lead and manage all site environmental and safety initiatives in order to achieve site and company objectives. Serve as the primary EHS contact for the plant. Establish, maintain and manage a safe work environment by enforcing safety policies and regulations, reviewing procedures for safety concerns, and participating in project reviews. Manage and oversee the interactions with government agencies, professional EHS groups, community advisory panels, corporate EHS officers, and all internal safety activities. Develop, implement and manage EHS programs, initiatives and culture to meet regulatory requirements and EHS needs of the site. Oversee the Employee Safety Committee meeting and ensure resolution for actions resulting from the meetings. Regularly interact with all employees on all shifts. Review and oversee all work processes and conditions to ensure EHS protective measures are optimized. Develop and recommend preventative and improvement measures to ensure the enhancement of EHS Ensure compliance to environmental and safety standards through inspections of operating areas, audits, operation readiness reviews and through review and approval of operating procedures Advise and actively participate in risk and hazard evaluations for EHS reviews of existing processes, equipment and all new capital investments. Oversees annual audits of the Safety Management System Provide timely resolutions of safety problems by defining the problem, determining root cause, establishing action plans and priorities, expediting repair and providing technical assistance. Promote safety consciousness among employees by providing accurate and informative data, conducting safety meetings, giving timely feedback, on safety suggestions and visibly supporting the plant safety program. Utilizes JHA's, safe work practices, and other safety tools, including appropriate personal protective equipment, to perform job assignments in a safe and efficient manner. Operate at all times in compliance with Hexcel Pottsville’s Actively Caring Safety Program and Quality Management System. Comply with Hexcel policies, procedures and code of Business Conduct. Qualifications: Bachelor's Degree in Safety, EHS or related technical field. Five (5) plus years of experience in an industrial setting with three (3) plus years of managerial experience in EHS preferred. Experience in root cause and corrective action methodologies required. Experience in coordinating Process Safety Management (PSM) activities and compliance; familiar with HAZOP and other process hazard analysis (PHA) methodologies preferred. Regulatory knowledge in OSHA, Resource Conservation and Recovery Act (RCRA), National Fire Protection Agency (NFPA), and Process Safety Management (PSM) preferred. Commitment to learn the business and work to support business priorities. Ability to excel in a cross functional team. Strong organizational skills, ability to priorities, and proactively looking forward and anticipate plant needs. Excellent written and verbal communication skills. This position is restricted to U.S. citizens due to U.S. federal government contracts that require the employment of only persons who are U.S. citizens. Hexcel (NYSE: HXL) is a global leader in advanced composites technology, a leading producer of carbon fiber, and the world leader in honeycomb manufacturing for the commercial aerospace industry. Hexcel is an Equal Opportunity Employer of Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, physical or mental disability, status as protected veteran, or any other protected class. Hexcel Corp Pottsville PA

Business Office Manager

Consulate Health Care