Monitors and reports on key metrics such as cash collections, days outstanding, unbilled, denials, etc., in conjunction with the CFO.
Establishes and maintains controls for all cash collected and posted in Patient Accounting system.
Maintains effective communication with third party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction.
Maintains effective communication with the leadership team to ensure that all third party compliance guidelines are met.
Selects and monitors outside collection vendors engaged in the collection of facility receivables. Reviews and balances agency reports to facility; system reports and approves agency invoices.
Leads and provides operational directives for all Business office activities related to the claims management and collections of the facility's receivables and ensures timely, efficient cash collections to support the overall financial goals of the facility.
Define and provide the necessary support and leadership to achieve departmental goals and objectives.
Reviews all statistical reports to monitor trends and determine operational deficiencies and implements corrective action plans as necessary.
Must have at least 3 years' experience with inpatient billing in a management capacity.
HMS and financial counseling experience preferred.
Business Degree preferred.
EPIC experience - at minimum 5 years
Strong management and leadership experience required.