Where you work matters! Swedish Medical Center is looking for a Business Office Credit Balance Analyst to work in Billing Office at Metropolitant Park East in Seattle, Washington.
The Business Office Credit Balance Analyst conducts thorough review of patients' accounts with credit balances. Process credit balances for insurance or self-pay refunds per Business Office policy and guidelines. Apply self-pay credit balances to other open guarantor accounts as needed. Responsible for transferring of incorrectly posted payments, to appropriate accounts. Submits requests to insurances to reprocess late charge credit claims as necessary. Reviews and processes requests received from payers and patients for refunds and/or overpayments. Refers accounts with a credit balance due to regulatory payer to the appropriate WQ for regulatory specialist to review. Remains up-to-date on payer and billing contracts, including Medicare, Medicaid, L&I and HMO/PPO
In this position you will:
Receive, respond to and resolve inquiries concerning credit balances and insurance take backs.
Answer and resolve incoming phone calls regarding credit balances in a polite manner.
Integrate new and changing legal requirements into current procedures in a timely and efficient manner.
Insure refund requests and documentation are accurate and prepared weekly.
Assist in developing and maintaining an up-to-date policy and procedure manual to properly guide billing staff; review and improve work procedures and performance so that the most productive and efficient methods are being used.
Required qualifications for this position include:
H.S. Diploma or GED
One year experience in hospital insurance billing office, accounting, accounts receivable or bookkeeping.
Accounting training in an accredited school or equivalent on-the-job training in an accounting or cash applications role.
Preferred qualifications for this position include:
Finance, Business Management or Accounting.
A strong technical background including experience with automated clinical information systems preferred; proficient in working with Epic.
About Swedish Shared Services.
Swedish is the largest, most comprehensive, nonprofit health provider in the Greater Seattle area. Our expanding network of facilities currently includes three hospital locations in Seattle, a hospital in Edmonds and the new Swedish Issaquah campus. It also consists of Swedish Medical Group's network of primary care clinics, and affiliations with suburban hospitals and specialty clinics throughout Greater Seattle.
Each campus has a local operations leadership team, supported by centrally located and led corporate services, such as Human Resources, Financial and Information Services.
Swedish Health Services