Business Office Clerk

Overview

PURPOSE STATEMENT:

Responsible for the timely submission of claims to third party payors and collection. Following up on outstanding accounts receivable.

Responsibilities

ESSENTIAL FUNCTIONS:

• Provide strong customer service.

• Review and submit claims to third party payors.

• Assist with monthly invoicing to guarantors for continued care.

• Registration and charge entry for physician services provided in accordance with policy and procedure.

• Collection and follow-up on outstanding accounts receivable. Keep collection list current.

• Review and resolve accounts with credit balances. Request refunds and/or adjustments.

• Document all collection efforts and contacts in patient accounting system.

• Inform Business Office Manager of any potential issues which may delay payment and/or issues with specific payors.

• Resubmit claims as necessary.

• Maintain log of any claim resubmissions, Rebill Log.

OTHER FUNCTIONS:

• Perform other functions and tasks as assigned.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• High school diploma or equivalent required.

• Knowledge of medical billing/collections experience required.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• Not applicable

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.