Business Manger to North America COO
About the role:
The Business Manager for North America will provide support to the NA COO in the execution of the NA rhythm of business and the varied projects that exist across the portfolio.
The Business Manager will help create and drive strategic activities and projects as defined by the NA COO, collaborating with various corporate function and leadership teams as appropriate. Specific responsibilities will include, but are not limited to, driving the NA executive rhythm of business, supporting executive communications, driving the annual business planning process, supporting the annual budgeting process, and driving implementation of executive projects and programs.
While some of the work in this role is establishing and ensuring adherence to a regular rhythm, the remaining time is spent on driving complex special projects that require the individual to balance multiple inputs and facilitate sometimes difficult discussions among stakeholders, all while ensuring the project stays on budget and on time. For both the regular rhythm and the projects, a deep knowledge of Avanade's business is necessary, as is the ability to simultaneously manage multiple projects for multiple stakeholders.
Day to day you will:
The NA COO will engage the business manager to facilitate or drive strategic projects in support of the business priorities, objectives and metrics. For example, the Business Manager may be called upon to participate in a cross-functional team to evaluate and then execute a corporate acquisition.
He/she might be asked to drive a restructuring of a major business organization or re-architect a key business process. Thus, the right person for this role is someone who will dive into a project without hesitation and who can find the right "sources" and subject matter experts with minimal direction from the executives.
Coordinating with cross functional teams and managing stakeholders. Most of the projects the Business Manager will undertake will, at some level, involve coordinating with other teams, whether it is within North America or at the company (global) level. It is critical that the Business Manager anticipate these interactions, build in appropriate time and process to incorporate their feedback, and ensure consistency as appropriate.
Defining and driving the rhythm of the business for the NA Leadership Team. This is done in collaboration with the key executives and involves (but is not limited to): designing a rhythm of meetings, calls, and other communications that are aligned to shared team norms and will allow the leader to drive team objectives; driving the schedule for these regular sessions and owning the creation and archiving of supporting materials; program managing action items including assigning actions, tracking progress, providing regular updates to key executives and flagging actions that need escalation; and connecting the teams' rhythms with the over-arching rhythm of the North America business.
Driving meetings and training. In addition to serving as "host" for the NA Leadership Team calls and meetings, the Business Manager will be called upon to collaborate with executives on the content of the meeting and then drive the agenda for all team in-person meetings/training.
Likely years' experience
5-8 years' experience in business management or project management
1-2 years' management experience (preferred)
Experience working in a technology consulting pr professional services environment a strong plus
Your skillset likely includes:
Proven ability to coordinate complicated processes and work cross-functionally
Extremely strong communication skills
Change management experience or working knowledge of change management principles is a plus
Ability to relate to employees at multiple levels of the organization and comfort with driving conversations with people from all walks of the business
Ability to team with the executive's leadership team and their teams
Curiosity in a variety of topics; and a team attitude as demonstrated by a willingness to "dig in" on issues even those that might be considered outside the natural scope of the role
Comfortable with a role that requires lateral management
Ability to balance multiple opinions while also forming and sharing his/her own view and sharing his/her insights
Ability to set an example of Avanade core values and champion those values with employees across all levels of the organization
Your likely education and certifications
University degree ideally in Business Administration or related
PMP a strong plus
Avanade is the leading provider of innovative digital and cloud services, business solutions and design-led experiences delivered through the power of people and the Microsoft ecosystem. Our professionals bring bold, fresh thinking combined with technology, business and industry expertise to help fuel transformation and growth for our clients and their customers.
Avanade has 33,000 digitally connected people across 24 countries, bringing clients the best thinking through a collaborative culture that honors diversity and reflects the communities in which we operate. Learn more at www.avanade.com
More About Avanade
At Avanade, we are committed to a diverse and inclusive workplace where our people can be the best at what they do. We are proud be among leading organizations who are taking a stand for gender equity, both in and outside the workplace. This includes teaming with like-minded partners who are as passionate as we are about strengthening the role of women in the workplace, including Women in Technology International, Anita Borg Institute and Catalyst.
Is An Equal Opportunity Employer. Avanade promotes equal employment opportunity to all employees and applicants and does not discriminate on the basis of race, religion, color, creed, national origin, sex, age, sexual orientation, status as a protected disabled or Vietnam Era Veteran, disability, or any other legally protected status.
Requisition ID - 55683
Avanade is the leading provider of innovative digital and cloud-enabling services, business solutions and design-led experiences, delivered through the power of people and the Microsoft ecosystem. Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation and has 30,000 professionals in 24 countries. Visit us at www.avanade.com.