The Business Manager is a financial and operational role, bridging the gap between business development in the Americas and Europe and the administrative elements of the business. This role is central to division governance, managing the financial performance of the departments, and partnering with departments to support day-to-day operational/administrative needs.
Take lead role in financial management of Business Development division in Americas and Europe, ensuring accurate financial planning, forecasting, and reporting.
Ensure all department heads clearly understand the implications of business decisions (corporate marketing spends, temp labor, overtime) for their financial plan.
Provide monthly analyses and commentary of division financials to division management.
Proactively identify and escalate financial, governance, and operational issues to department/divisional management to ensure they are resolved expediently, with clear communication throughout the escalation and resolution process.
Support corporate governance policies through the reinforcement of the procurement process, the review and approval of hourly and overtime eligible employee timesheets, pre-approval of business travel, and the review and approval of all business travel-related expenses in line with the monthly financial reporting process.
Work with Finance and Business Intelligence to develop appropriate models for evaluating and measuring financial performance as needed.
Understand overall business operations for each assigned department including business processes, revenue and cost components and the drivers of these measures, seasonality/cyclicality of costs, customer behavior, and profitability.
Ensure Business Development departments are informed of all corporate policies/procedures, systems, and business updates; provide direct support for systematic or procedural issues that arise.
Work with key stakeholders to implement operational or administrative changes within Business Development.
Develop appropriate models for evaluating and measuring operational performance for division management.
Manage or assist with division initiatives and special projects as needed.
Assist with onboarding of new employees into the division, ensuring seamless systems setup as well as providing insight and problem solving.
Support recruiting and onboarding efforts for Business Development assistants by identifying talent requirements, refining job descriptions, assisting with recruitment process, and working with Learning & Development to provide new-hire training.
Mentor and support Global Client Group assistants in the Americas as well as department administrators, and serve as first point of contact to troubleshoot issues.
May serve as line manager for one or more Global Client Group assistants.
Minimum 5 years of work experience in a related discipline.
Experience and demonstrated success serving as an effective financial business partner dealing with a wide range of business issues, including but not limited to financial statement analysis and projection, budgeting and forecasting, and general economic analysis.
Able to anticipate risks, make adjustments, and inform appropriate management.
Energetic self-starter and independent worker who can thrive in a fast-pace environment with the ability to deliver smart and accurate results under very short deadlines.
Excellent personal time management skills and impeccable organizational skills to coordinate several projects simultaneously, while juggling a high volume of competing requests.
Strong interpersonal skills; ability to nurture and develop trusted working relationships, as well as a demonstrated ability to partner with and influence others, including senior stakeholders.
Excellent listening and communication skills and the ability to deliver clear, well-organized presentations and written correspondence.
Maintains a calm, professional, and positive attitude towards colleagues at all times; thrives as the go-to problem solver and first point of contact for administrative, operational, and financial questions.
Demonstrates good judgment, discretion, and professionalism at all times.
Broad and deep knowledge of Sotheby's systems, regulations, and processes a plus.