EXOS helps people perform at a high level so they can achieve what matters most to them. Since our founding in 1999, we've become a leader in proactive health and performance, trusted by more than 150 clients, including corporations, academic institutions, health systems, sports organizations, the U.S. military, community centers, and residential communities. With award-winning facilities and spaces, technology, equipment, and services, EXOS connects people to the solutions they need and provides individualized plans based on time-tested fundamentals and research in order to help people take control of their health and performance.
EXOS takes a unique approach to fitness center design, facility management, and training technology to create welcoming environments that facilitate healthy lifestyles. From business planning to operations, we use our decades of experience to drive member acquisition, engagement, and retention. We know that the more engaging and effective a fitness center is, the more success it will have. It's all about providing members with a positive experience and the tools they need to accomplish their goals.
The Business Manager is responsible for resolving member issues, collecting on returned accounts, implementing and overseeing all financial transactions, operations, and reports, processing EFT/ACH transactions, submitting payroll reports, and acting as a point person for Active software operations.
This person will oversee the checks and balances related to daily financial transactions and software operations, and will support the GM and other staff with solutions to software issues.
This person is responsible for being fully knowledgeable about the Center and its operations, programs, and services.
ESSENTIAL FUNCTIONS OF THE JOB
Oversee all departmental financial transaction/operational procedures by assisting with development of those procedures, with hands-on training and evaluation of staff directly involved in the processes.
Reconcile register and shift reports, overseeing all financial system controls.
Prepare and process bank deposits with internal report for the GM review.
Perform monthly billing/invoicing.
Manage accounts receivable/collections process.
Oversee all member records, including updates, billing changes, policy administration, etc.
Oversee all accounts payable functions.
Reconcile bank statements for all accounts monthly.
Prepare daily, weekly, monthly club reports as needed.
Work with other department managers on departmental financial analysis and review.
Assist in review and submission of bi-monthly payroll.
Participate in Center and community events as needed.
Perform various other specific duties and assignments as necessary or required.
Participate in Manager on Duty rotation.
Other duties as assigned.
Minimum of two years previous experience in a similar role.
Undergraduate degree in Business, Finance, Accounting, or related field.
Exhibit the ability to resolve complaints and analyze information.
Extremely personable, professional, and hard-working with exceptions organizational skills.
Proven ability to utilize computer software, including Microsoft Office (Word, Excel, Powerpoint), Email, Internet.
Current CPR and AED certification (can be acquired)
Requires long periods of standing or sitting.
Moderate use of computer terminal screen, right or left hand use, Typing.
Grasping and gripping movements
Ability to lift 50 lbs. Some lifting may require additional assistance from another staff person. Employee expected to use discretionary judgment and ask for assistance from another employee if an item is perceived to be too heavy to lift without assistance.
Use of personal safety equipment required.
Frequent use of chemicals, including cleaning and laundry supplies.
Continuous exposure to moderate to loud noise.
Occasional exposure to bodily fluids.
Occasional lifting, pulling, climbing, kneeling, and bending.
We are an equal opportunity employer
EXOS is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws. EXOS provides reasonable accommodation to employees and applicants for employment who have disabilities. You may request reasonable accommodation, in writing, by reaching out to our HR department at:
Attention: EXOS Human Resources, Accommodations
2629 E. Rose Garden Ln.
Phoenix, AZ 85050
Learn more here:
EEO is the Law
EEO is the Law Supplement