Business Lead, Benefits Digital Engagement

Position Summary:Are you ready to be part of a dynamic, inclusive, and mission-driven insurance and financial services team? At NRECA, we cultivate and reward a commitment to delivering service excellence to our members every day.  Our culture emphasizes a strong sense of diversity, integrity and belonging, driven by our core values of collaboration, communication, creative problem solving, and accountability. The work we do to develop and administer industry-leading employee benefit plans and services is diverse and intellectually challenging, and the results help improve the quality of life for hard working Americans all across the country.  If you are motivated by mission and values, as well as competitive pay and outstanding benefits, then this is the place for you.

This position will function as a Benefits Digital Engagement’s business lead, primary representative, and single point of contact for management and analysis of NRECA’s 401(k) Plan, Retirement Security Plan and Group Benefits Program projects. Working under broad-level direction, leads the planning, execution and implementation of retirement and group plan-related projects within the Benefits Digital Engagement team, with an emphasis on digital enhancements. Leads multidisciplinary teams to address relevant business and/or systems issues.Essential Duties and Responsibilities:

• Responsible for all aspects of the development and implementation of assigned projects within Benefits Digital Engagement and serves as the sole point of contact (management and analysis). Takes the project from original concept through final implementation, with input and guidance as needed from supervisor.
• Leads cross-functional and multidisciplinary program teams to address business and/or systems issues within Benefits Digital Engagement.
• Engages directly with senior stakeholders to identify projects and sets priorities for developing the ongoing administration of retirement plans and programs within the team.
• Defines, analyzes, and manages project scope, objectives, and efficiency. Establishes project deliverables and timeframes by defining the features of the activities or desired outcome of the projects. Manages the completion of those projects.
• Develops detailed work plans, schedules, project estimates, resource plans, and executive reports. Conducts project meetings and is responsible for tracking and analysis.
• Evaluates and prioritizes competing requirements. Ensures that the prioritization of work meets business needs and is appropriately positioned within overall I&FS development and implementation roadmap. Facilitates inter-departmental meetings to discuss potential dependencies.
• Ensures adherence to best practices and quality standards by establishing analysis methodology and documentation standards. Reviews project deliverables and recognizes, recommends and takes action to direct the analysis and solutions of problems.
• Responsible for the proper security and disposal of any confidential information that they may possess while performing this position’s job duties, in accordance with NRECA’s Personnel & Administrative Policy and HIPAA Privacy and Security Policies & Procedures Manuals.

Direct Reports to this Position:None

Formal Education Required:Bachelor’s degree in digital marketing, communications, product management, computer science or related field of study.Experience and Certifications Required:

• 5 years of project/product management or business analysis related experience (preferably in an insurance, financial services, employee benefits administration or related digital field).
• Experience with Waterfall, Lean Six Sigma or Agile (e.g., SCRUM, Kanban, SAFe) in a business and technology environment.
• Experience with Microsoft Project (or similar project scheduling tool), FIGMA or Microsoft Visio (or similar diagraming tool), JIRA/Confluence (or similar tracking tool) and Microsoft Teams (or similar application sharing tool).
• Experience with projects related to the implementation of new features and/or functionality (such as tools/resources) on websites and mobile apps.
• Project Management Professional (PMP) certification preferred.

FLSA Status: ExemptKnowledge, Skills and Abilities Required (as demonstrated by prior work experience):

• Bachelor’s Degree with retirement and employee benefits designations/certifications.Master’s Degree preferred.Knowledge of Content Management systems (CMS) and ability to translate CMS concepts to all audiences. 
• Knowledge of SEO and Google Analytics.
• Ability to work collaboratively with others while documenting and following up on tasks.
• Ability to lead people and foster collaborative skills/consensus building while operating in a fast-moving environment.
• Ability to anticipate internal and or external business challenges and/or regulatory issues; recommends process, product or service improvements.
• Ability to manage competing deadlines and multiple projects at various stages of development using effective organization.
• Ability to perform and work on multiple tasks while being flexible and able to cope with changing conditions/policies/procedures in a fast-paced and sometimes intense working environment, while staying productive and maintaining a high level of accuracy.
• Ability to define issues, establish facts and draw valid conclusions and apply to work environment.
• Ability to be persuasive, negotiate, and collaborate with individuals at all levels throughout organization.
• Ability to communicate, both verbally and in writing, with a diverse membership, employees and/or vendors in a clear and precise manner.
• Ability to use Microsoft Office tools (Excel, Word, Outlook, Power Point) and to operate various office equipment such as personal computer, copier, printer, fax machine or other job-related equipment.
• Ability to provide service excellence by building relationships, being resourceful, responsive and respectful.

Essential Physical Requirements:

• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal and extensive reading.
• Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
• If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.

Additional Requirement: The preceding job description has been written to reflect management’s assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.