Business Intelligence/Systems And Salesforce Manager - Hybrid

Job Description You don't see it, but it's there. Our employees work on the world's most advanced electronics - from saving emissions in the City of Lights to powering the Mars Rover to protecting the F-35 fighter jet. At Electronic Systems, you'll be among the brightest minds, working on the aerospace and defense industry's most difficult problems. Drawing strength from our differences, we're innovating for the future. And you can, too. Our flexible work environment provides you a chance to change the world without giving up your personal life. We put our customers first - exemplified by our missions: "We Protect Those Who Protect Us" and "We Innovate For Those Who Move The WorldTM." Sound like a team you want to be a part of? Come work with us at with BAE Systems.

We are seeking a Business Intelligence/Systems Manager with expertise in business technology to lead our team in optimizing Business processes and growing our Salesforce platform. You will work with a team charged with developing and delivering capabilities to support business growth across BAE Systems, Inc. Electronic Systems (ES) sector. The successful candidate will effectively and confidently provide administrative, development and integration support across established and emerging business technologies and product applications including Salesforce. Ideal candidate will be pro-active, process-oriented, and results-driven individual able to effectively leverage technology to collaborate with team members.

Work Location:

Because this role involves a combination of collaborative/in-person and independent work, it will take the form of a hybrid work format, with time split between working onsite and remotely. Based on multiple factors, remote work may be a possibility for this position, at the discretion of the business.

Key Roles, Accountabilities and Responsibilities:

• Work in conjunction with team members to maintain, design, architect, develop and improve business technology capabilities.

• Manage the evolution of business technology capabilities based on analysis and identification of key business needs, process standardization and automation opportunities.

• Lead the implementation of business process improvement projects, including requirement gathering/discovery, design, development, testing, and delivery.

• Collaborate with business areas and functions to identify, develop, and deploy new business processes and ensure delivery/implementation of essential technology capabilities for cross-functional business processes.

• Provide recommendations for add-ons, features, functionality, and process improvements to existing platform(s) based on requirements and/or user experience enhancement.

• Transform internal customer and key business requirements into a high-level (architectural) solution or supporting model and progress to a final design and build solution with executable plan.

• Participate in the development and monitoring of project plans and execution to ensure technical and work scope requirements, schedule, and budget are well defined and maintained.

• Ensure compliance with business technology systems best practices, security guidelines, and industry standards.

• Obtain and manage software licenses for business technology products specific to Business Development in collaboration with business Information Technology groups.

• Manage and maintain the Salesforce platform to support business operations, focusing on scalability, efficiency and user experience.

• Ensure the stability and scalability of Salesforce systems by performing and/or overseeing regular audits and preparing for upgrades.

• Develop and provide training and support to Salesforce users across the organization and promote best practices in data management and system utilization.

• Develop and maintain custom reports and dashboards to provide actionable insights into key business metrics and performance indicators. Reports and dashboards are hosted both within Salesforce and external utilizing data visualization platforms (e.g. PowerBI, Tableau)

• Implement and manage Salesforce integrations with other business-critical data systems.

• Field tech support requests and periodic hands-on system support.

Required Education, Experience, & Skills Education Required

• Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field and 6 years work experience or equivalent experience

• Salesforce Certifications required:

• Salesforce Certified Administrator

• Salesforce Platform Developer I

Experience Required

• Minimum of 5 years experience in Salesforce administration and development.

• Minimum of 3 years experience in project management.

• Experience with Salesforce architecture and objects (standard and custom) as well as a solid understanding of platform technical requirements, system configuration, and user authorizations.

• Experience integrating Salesforce with external systems, using various integration techniques and APIs.

Skills Required

• Proficiency with Sales Cloud required.

• Organizational and prioritization skills and the ability to multi-task in a dynamic, fast-moving environment

• Program management (requirement gathering/discovery, design, development, testing, and delivery) of multiple projects in various stages of planning and execution.

• Project planning and documentation including defining key stakeholders, technical requirements, scope, deliverables, tasks, schedule, and budget.

• Communication skills, both verbal and written.

• Ability to work independently and both lead and collaborate with cross-functional teams.

• Attention to detail and user experience awareness.

• Microsoft Office suite and data visualization software proficiency.

• General understanding of networking technologies.

Preferred Education, Experience, & Skills Education Preferred

• Salesforce Certifications preferred:

• Certified Salesforce Advanced Administrator

• Salesforce Business Analyst

• Salesforce Sales Cloud Consultant

Skills Preferred

• Strong analytical skills

• Proficient in implementing both Agile and Waterfall project management approaches and Scrum methodology.

• Proficiency with Service Cloud and Marketing Cloud

Additional Information

• U.S. CITIZENSHIP REQUIRED. Candidates may be subjected to a government security investigation and must meet eligibility requirements for access to classified information.

• Consistent, reliable internet service that allows for effective telecommuting required.

Pay Information

Full-Time Salary Range: $96470 - $164010

Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.

About BAE Systems Electronic Systems BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference. Electronic Systems (ES) is the global innovator behind BAE Systems' game-changing defense and commercial electronics. Exploiting every electron, we push the limits of what is possible, giving our customers the edge and our employees opportunities to change the world. Our products and capabilities can be found everywhere - from the depths of the ocean to the far reaches of space. At our core are more than 14,000 highly talented Electronic Systems employees with the brightest minds in the industry, we make an impact - for our customers and the communities we serve.

Our Commitment to Diversity, Equity, and Inclusion:

At BAE Systems, we work hard every day to nurture an inclusive culture where employees are valued and feel like they belong. We are conscious of the need for all employees to see themselves reflected at every level of the company and know that in order to unlock the full potential of our workforce, everyone must feel confident being their best, most sincere self and be equipped to thrive. We provide impactful professional development experiences to our employees and invest in social impact partnerships to uplift communities and drive purposeful change. Here you will find significant opportunities to do meaningful work in an environment intentionally designed to be one where you will learn, grow and belong.