Be part of an entrepreneurial Property & Casualty Claim Analytics team that provides critical support to and directly partners with the Claim Legal team on its strategic initiatives. The successful candidate will establish metrics, provide innovative analyses and partner with Claim Legal professionals to support their business intelligence needs. This candidate will be familiar with law firm culture, will be technically strong and will enhance our capabilities to make datadriven decisions and recommendations.
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
1.Leads smaller scale projects that involve the analysis of moderately complex to complex modeling for the purpose of quantifying the performance of the business area and evaluating operational changes. Uses technical expertise to provide business insights and recommendations to support business improvements. Reports findings to Senior Management.
2.Interprets data and identifies relevant analyses; Monitors trends over time and provides actionable insights to determine actionable outcomes on a business area. Makes recommendations using technical experience judgment and precedents.
3.Builds complex dashboards (using Excel and/or proprietary software) and prepares reports for Senior Management.
4.Acts as a technical resource and regularly identifies opportunities to leverage new IT solutions in support of analytics and reporting objectives.
5.Works independently receiving minimal guidance; acts as a resource for colleagues with less experience by providing instruction guidance and advice.
6.May actively partner with other analytical teams across the organization and/or participate in special projects.
7.Responds to and fulfills ad hoc data requests.
Typically Director or above.
Skills Knowledge and Abilities
Solid knowledge of core functions of an insurance company and general insurance.
Solid technical knowledge of financial economical and statistical practices procedures and principles which may include a specialty area of the business.
Solid interpersonal communication and presentation skills. Effectively interacts with all levels of CNA's internal and external business partners.
Solid analytical critical thinking and problem solving skills to effectively resolve complex situations and issues.
Solid project management organization and planning skills with the ability to manage multiple projects effectively and lead teams.
Ability to solve issues with a sense of urgency; utilizes and manages the available resources to make informed decisions and achieve superior results.
Ability to creatively and effectively manage through ambiguous and challenging problems leads through change and takes appropriate level of risk.
Solid knowledge of Microsoft Office Suite and other business-related software.
Education and Experience
Bachelor's Degree in Business Economics Mathematics Finance Statistics or related field
Typically a minimum of seven years of related work experience