Business Intelligence Developer

As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care, and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.

We're focused on a people-first culture for our system's patients and our professional family. That's why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employees' personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development-and we recognize success at every step.

Our employees use the Mass General Brigham values to govern decisions, actions, and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.

The Opportunity

Responsible for developing visual data representations using charts, graphs, infographics and other diagrams. Products range from simple dashboard development involving basic data manipulation/analysis to using advanced techniques to build and present data in user friendly formats geared to non-analytical audiences.

• Take part in the iterative process of designing , developing, refining, and testing dashboards

• Assist in optimizing data from multiple sources of healthcare data to meet evolving reporting and analytical needs of business units, with a high degree of data quality and performance.

• Offer best practices in distributing content via Tableau Server

• Understand the business needs of the key stakeholders and develop actionable and accessible dashboards and reports, leveraging data visualization tools e.g. Tableau

• Promote the "art of the possible" using Tableau in healthcare administration with strong analytical reasoning and an ability to create a story narrative with data

• Retrieve, organize, and manipulate data from the Enterprise Data Warehouse and other databases. This will require programming (SQL or similar) to prepare data for reporting and analysis.

• Responsible for completing thorough quality assurance procedures ensuring accuracy, reliability, and validity of work

• Will work closely with Business Intelligence team, scrum teams, and key stakeholders to design and execute analytic products that drive action.

• Use/s the Mass General Brigham values to govern decisions, actions, and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration

• Other duties and responsibilities as assigned

Qualifications

• BS/BA or equivalent required, Master's degree desirable

• Minimum of 3 years of experience of designing reports and dashboards using Tableau and other data visualization tools

• Minimum of 2 years of experience of programming languages and/or statistical software (SQL, SAS, Python, or R)

• 3 years working with Tableau Desktop and Tableau server

• Familiarity with data preparation techniques and tools such as Alteryx and Tableau Prep

• High degree of design literacy and solid visual design skillsets

• Basic literacy in fundamental client-side web development with HTML, CSS, and JavaScript as well as experience working with Tableau extensions. JavaScript API, and REST API

• Experience with working in agile development teams

Skills and Abilities

• Strong collaboration skills, with both business and technical teams

• Excellent stakeholder-facing and internal communication skills

• Strong written and verbal communication skills

• Attention to detail, well organized, a logical problem solver who is able to set priorities and focus on delivering against deadlines

• Proven ability to execute multiple tasks efficiently and effectively

• Self-motivated, independent and possesses the ability to learn quickly

• Ability to effectively conduct meetings, both formal and informal

• Requires minimal direction from leadership

• No direct reports; may indirectly provide leadership and guidance to less seasoned and new staff

• Demonstrates fiscal responsibility by effectively using Mass General Brigham resources

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• This position requires occasional local travel to MGB sites, vendors, and/or conferences

• Hospital work environment working conditions include possible exposure to diseases or infections and may require safety gear (PPE) such as gloves and mask.

• Normal office working conditions. The noise level in the work environment is quiet to moderate.

• While performing the duties of this job, the employee is frequently required to sit; talk; or hear; use hands to finger; handle; or feel; reach with hands and arms. The employee is occasionally required to stand; walk; and stoop; kneel; or crouch. The employee must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 20 pounds.

• Specific vision abilities required by this job include close vision, distance vision and depth perception.