Business Intelligence Analyst

Job Summary:

Are you curious, creative, and love data? Do you enjoy collaborating with colleagues and using data to drive actionable insights? Do you want to be on the cutting edge of breakthroughs in data and analytics, encouraged to discover, challenged to think bigger, and supported to learn new things personally and professionally?

The Walt Disney Studios seeks a Business Intelligence Analyst to join the Studio Research & Analytics team. The Business Intelligence Analytics team is a highly visible department that is charged with finding the best methods to understand consumer thoughts, feelings, and behaviors across digital and social channels. They play an integral part in aiding key business decisions for Disney+, Hulu, and theatrical content across Marvel, Lucasfilm, 20th Century Studios, Pixar, Disney Live Action, and Walt Disney Animation. You will join a dynamic group who love movies and TV series, and are passionate about bringing the consumer voice into studio decision-making every day.

You will play a crucial role in analyzing and interpreting data related to our digital and social media efforts, providing valuable insights and recommendations to drive informed business decisions. This is a highly visible role that requires exceptional analytical capabilities, a deep understanding of digital and social media platforms, and the ability to organize, visualize, and translate complex data into actionable insights.

Responsibilities:

• Collaborate with internal stakeholders to provide business intelligence alongside domestic and international reporting for streaming & theatrical campaigns

• Be the voice of the consumer. Effectively communicate both quantitative and qualitative findings with timely, relevant, and actionable insights to support tactical short-term and long-term strategic decision-making

• Present complex information in a clear and concise manner to a variety of audiences, including executive levels in the company

• Translate strategic business questions into data-informed insights by proactively exploring analytics resources & requirements

• Leverage digital and social listening tools to track, trend, and understand consumer behaviors, expressed preferences, and responses to Studio media and marketing efforts

• Develop prototype solutions, including reports and dashboards, to support insights with visualization of complex data sets

• Identify metrics that matter to business outcomes by collaborating with advanced analytics teams to develop KPIs supported by a robust analytic framework

• Act as a liaison to data engineering teams - communicating project goals, business needs, and deadlines in order to efficiently organize, innovate, and optimize our datasets.

Qualifications:

• 2+ years of experience in data analytics with experience in research, social media, consumer data, or digital marketing

• Proficiency with SQL, and the ability to extract and combine disparate data sources

• Proficiency with business intelligence and data visualization software, e.g. Tableau, MicroStrategy, Microsoft Power BI, Domo, etc.

• Strong understanding of design best practices for dashboards and presentation decks

• Outstanding communication and critical thinking skills as well as the ability to make clear and concise visual presentations

• Ability to extract data and combine with other data sources to develop a rich, complete picture for the business

• Ability to work rapidly and efficiently in a fast-paced and changing environment

• Proficiency with social and digital media analytics provided by Twitter, Facebook, YouTube, Instagram, TikTok, Google and other analytics tools, e.g. NetBase, Sprinklr, Listenfirst

• Familiarity with website analytics tools, e.g. Google Analytics

• Advanced knowledge of Microsoft Office (Excel, Powerpoint) and Google Drive (Sheets, Slides) systems

• Experience with Python, R, or similar programming languages

• Exceptional analytical thinking and mathematical skills

• This role requires in-person collaboration from Monday to Thursday and remote work on Friday

Education

Bachelor's Degree in Business Administration, Statistics, Economics, Computer Science, Psychology, or a related field.

The hiring range for this position in California is $85,300.00 to $114,400.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

About The Walt Disney Studios:

For over 95 years, The Walt Disney Studios has been the foundation on which The Walt Disney Company was built. Today it brings quality movies, episodic storytelling, music, and stage plays to consumers throughout the world. The Walt Disney Studios encompasses a collection of respected film studios, including Disney, Walt Disney Animation Studios, Pixar Animation Studios, Marvel Studios, Lucasfilm, 20th Century Studios, and Searchlight Pictures. It is also home to Disney Theatrical Productions, producer of world-class stage shows.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: Disney Entertainment, ESPN, Disney Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Entertainment Operations LLC, which is part of a business we call The Walt Disney Studios.

Disney Entertainment Operations LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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