Business Intelligence Analyst, Senior - 607876

Job Title

Business Intelligence Analyst, Senior

Job ID

607876

Location

Strategic Initiatives

Full/Part Time

Full-Time

Favorite Job

Regular/Temporary

Regular

Workplace Culture

NAU aims to be the nation's preeminent engine of opportunity, vehicle of economic mobility, and driver of social impact by delivering equitable postsecondary value in Arizona and beyond.

Special Information

This position requires that the successful candidate reports to work on-site at the Flagstaff Mountain campus with or without accommodation. There are opportunities for occasional remote work days.

Job Description

Student Affairs is seeking a talented, motivated, and relationship oriented Business Intelligence Analyst, Senior to support division and departmental data collection and assessment activities that contribute to a culture of planning and assessment, as well as mentoring staff in translating programmatic needs into functional requirements and business processes improvements. Reporting to the Director of Student Affairs Strategic Initiatives (SASI), the BIA will assist in providing assessment and business process support by extracting, compiling, analyzing, visualizing, and presenting data to aid stakeholders' understanding of Student Affairs' current contributions and new efforts to improve student retention and academic success, wellness, and inclusion/sense of belonging.

Primary collaborators include senior leaders in Student Affairs (Vice President and five Associate Vice Presidents), more than 20 directors of Student Affairs departments, and departmental representatives on the Student Affairs Assessment Team. The work is dynamic and fast paced, and requires initiative, flexibility, and effective communication skills in addition to the requisite technical skills.

Analysis

• 30%

• Conduct analysis of Student Affairs data to inform decision making processes and support reporting requirements.

• Collaborate with colleagues to identify questions, issues, and service opportunities, providing insights and recommendations based on analysis.

• Conduct statistical analysis on survey and institutional datasets to identify trends, patterns, and correlations.

• Utilize advanced statistical techniques to derive actionable insights and recommendations from large datasets.

• Interpret statistical findings and present findings in clear, concise reports or visualizations to inform decision making processes.

• Collaborate with colleagues to integrate survey and institutional data into comprehensive analytical frameworks for holistic understanding and strategic planning.

• Explore ways to creatively analyze and present information to ensure inclusiveness.

• Develop and utilize moderately complex analytical tools and models to generate reports and insights.

Reporting

• 25%

• Collaborate with Student Affairs colleagues to define reporting requirements and ensure alignment with organizational objectives.

• Ensure accuracy and integrity of reporting data through data validation and quality assurance processes.

• Identify, monitor, and analyze key performance indicators (KPIs) to track progress toward goals and identify areas for improvement.

• Understands the basic system interconnectivity and relationships between analytical tools and system structure and design.

• Generate reports for key collaborators, providing recommendations for improvement or change based on analysis.

• Continuously evaluate and enhance reporting processes to streamline efficiency and effectiveness.

• Translate team member requirements into actionable specifications for report development, ensuring clarity and accuracy.

• Continuously engage with Student Affairs staff to gather feedback and iterate on reporting solutions to meet evolving needs and expectations.

Data Visualization

• 25%

• Develop visually appealing and interactive data visualizations using tools such as Tableau, Power BI, or other relevant software to communicate trends and recommendations effectively to Student Affairs audiences.

• Collaborate with colleagues to understand their data needs and objectives, translating them into effective visualization designs.

• Utilize best practices in data visualization to present complex information clearly and understandably.

• Conduct usability testing and gather feedback to improve data visualizations for enhanced user experience and comprehension iteratively.

Training and Documentation

• 10%

• Provide training and support to Student Affairs staff on report generation, interpretation, and utilization of reporting tools.

• Provide guidance and support to the division on data analysis techniques, reporting best practices, and software tools.

• Provide expertise and guidance on statistical analysis techniques to support data driven decision making across departments.

• Stay updated on and share industry trends and best practices in data analysis, reporting, and visualizations to continually improve processes and outcomes.

• Develop comprehensive documentation outlining data analysis methodologies, including steps taken, algorithms employed, and rationale behind analytical decisions, ensuring transparency and reproducibility in analysis processes.

• Create user friendly documentation, such as user guides and manuals, to support colleagues in understanding and utilizing Business Intelligence tools, reports, and dashboards effectively, enhancing user proficiency and adoption of Business Intelligence solutions.

Supervision

• 5%

• Recruit, hire, onboard, train, supervise, and evaluate student employees who support Student Affairs assessment and analysis efforts.

Other

• 5%

• Serve on division and university committees, task forces, and special projects upon request.

• Perform other duties as assigned.

Minimum Qualifications

• Bachelor's degree in Social Sciences, Mathematics and Statistics, or other related field.

• 3+ years of experience reporting, analyzing, and visualizing data sets.

• Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.

Preferred Qualifications

• Advanced experience utilizing statistical software, including SPSS, SAS, or R, demonstrating proficiency in complex statistical analyses and deriving meaningful insights.

• Experience utilizing visualization tools such as data warehouse reporting, Tableau, and/or Power BI.

• Experience creating and maintaining SQL or Python language.

Knowledge, Skills, & Abilities

Knowledge

• Advanced understanding of business intelligence tools, processes, and policies, tailored to meet the specific needs of Student Affairs and Higher Education objectives.

• In depth knowledge of Student Affairs and Higher Education program goals and strategies, ensuring alignment with Business Intelligence (BI) initiatives for growth and improvement.

• Proficiency in software design methodologies and database principles, essential for optimizing BI system performance and efficiency.

• Advanced understanding of integrated student information systems, enabling effective data management and analysis for strategic decision¿making.

• Comprehensive knowledge of core business line processes, policies, and procedures within the context of Student Affairs and Higher Education, supporting informed BI solutions and recommendations.

Skills

• Exceptional customer service skills tailored to the unique needs of Student Affairs and Higher Education colleagues.

• Advanced facilitation and elicitation skills to effectively gather requirements and facilitate collaboration among diverse teams.

• Professional communication skills, including email and telephone etiquette, crucial for fostering positive relationships and effective communication channels.

• Strong interpersonal and networking skills to build colleague rapport and foster a collaborative environment.

• Proficient organizational and project management skills to effectively plan, execute, and monitor projects within Student Affairs and Higher Education settings.

Abilities

• Embraces change and new situations as opportunities for learning and growth, adapting BI strategies to evolving needs and challenges within Student Affairs and Higher Education.

• Analyzes and documents business processes, offering insights and recommendations to streamline and improve operations within Student Affairs and Higher Education.

• Balances competing priorities effectively, managing resources and timelines to meet BI objectives aligned with organizational goals.

• Demonstrates strong problem solving, organizational, and analytical capabilities, essential for addressing complex challenges and optimizing BI outcomes.

• Anticipates issues and analyzes complex situations proactively, mitigating risks and maximizing opportunities for success within Student Affairs and Higher Education.

• Communicates effectively across diverse audiences, conveying complex BI concepts in clear and accessible terms to support informed decision making.

• Actively promotes a diverse, inclusive environment, fostering a culture of belonging and collaboration within Student Affairs and Higher Education initiatives.

Background Information

This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting. If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements. Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States. Finally, each year Northern Arizona University releases an Annual Security Report. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the Fire Safety Report is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.

Salary

Salary range begins at $62,996. Annual salary commensurate with candidate's qualifications and related experience.

FLSA Status

This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and therefore will not earn overtime or compensatory time for additional time worked.

Benefits

This is a Classified Staff (CLS) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System; paid vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available on the Human Resources benefits website. Classified Staff employees are in a probationary status for their first six months at NAU. NAU is a tobacco and smoke-free campus. Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan). New employees are eligible for benefits on the first day of the pay period following their enrollment, after their employment date. Employees will have 31 days from their start date to enroll in benefits. Additionally, new employees will begin participating in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, on the first of the pay period following 6 months after the new employee's start date.

Learning and Development

Your career at Northern Arizona University includes the opportunity for professional development. New employee on-boarding training includes courses to be completed within the first 30 days.

Immigration Suppt/Sponsorship

NAU will not provide any U.S. immigration support or sponsorship for this position.

Application Deadline

June 10, 2024 at 11:59 p.m.

How to Apply

To apply for this position, please click on the "Apply" button on this page. You must submit your application by clicking on the "Submit" button by midnight of the application deadline. If you need assistance completing your application there are instructions available on the Human Resources website or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.

If you are an individual with a disability and need reasonable accommodation to participate in the hiring process, please contact the Disability Resources Office at 928-523-8773, DR@nau.edu, or PO Box 5633, Flagstaff AZ 86011.

Equal Employment Opportunity

Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.

Know Your Rights Poster

NAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.