Individuals within the Business Intelligence (BI) Analyst III role identify business intelligence, reporting, and data analysis needs for Group Benefits. They work closely with BI Consultants, end users, and IT teams to turn data into critical information and knowledge that can be used to make sound business decisions. It is essential that BI Analysts build an understanding of the Group Benefits organization at a level of detail that enables them to identify and address critical issues. They provide data that is accurate, congruent and reliable, and ensure the information is easily available to users for direct consumption or integration with other systems. BI Analysts educate and train business partners and clients to use the data as an analytical tool, displaying the information in new forms and content for analysis and option exploration.
BI Analysts work with users to determine business requirements, priorities, define key performance indicators (KPI), and develop BI and data warehouse (DW) strategy. They conduct analyses of functional business processes and functional business requirements and participate in the development of business cases in the support of process changes. This includes working with business and development teams to design, and document dashboards, alerts, and reports. This individual is accountable for providing leadership and independent initiatives in facilitating information gathering, structured documentation and presentation of findings to all levels of management.
BI Analysts understand how data is turned into information and knowledge and how that knowledge supports and enables key business processes. They must have an in-depth understanding of the business environment and an interest in going beyond the obvious, delving into the source, the definition, philosophy, and foundational roots of a data element to create information. They must work well within a team environment.
Provides design support for the development of business intelligence solutions for Group Benefits.
Works on highly complex, cross functional, and enterprise IT and business intelligence solutions.
Provides subject matter expertise for key BI analytic core functions.
Participates in workstream planning process including inception, technical design, development, testing and delivery of BI analytics solutions.
Develops work plans or reviews other work plan timelines and manages workflows to meet timeframes.
Participates in project management estimation process.
Manages and plans for service demand forecasts.
Conducts analyses of functional business processes and functional requirements and participates in the development of business cases in the support of process changes and/or IT projects.
Evaluates internal and external customers' needs and abilities to provide appropriate solutions.
Provides input to business requirements for the design of solutions.
Identifies and provides input to new technology opportunities that will have an impact on the Enterprise wide BI systems.
Advises executives on how BI (processes, practices and technologies) play a critical role in improving functional management and optimization.
Explores the data and discovers patterns, meaningful relationships, anomalies and trends.
Designs Institute-wide "views" and custom reports.
May perform analysis for a wide range of requests using data in different formats and from various platforms.
Researches business problems and creates models that help analyze these business problems.
Develops best practices for report deployments.
Recommends quality metrics and ensures quality metrics are documented and tracked.
Researches best practices.
Aligns BI technologies with strategic initiatives.
Stays abreast of BI products/tools and of business strategies and direction.
Designs and delivers end-user training and training materials.
Trains users, including executives, to transform data into action oriented information and to use that information correctly.
Provides guidance, training, and problem-solving assistance to other team members.
Coaches less-experienced individuals.
Bachelor's degree in Computer Science, Information Systems, Business Management or specialized training/certification. Or equivalent work experience.
Typically requires 5 years of Business Intelligence Analysis or related technical experience.
Experience within an insurance and/or healthcare organization preferred, specifically within analytics and reporting
High level of experience with Data Visualization, Business Intelligence tools (BO), SQL, multiple DBMS and database development
High level of experience with ETL and data transformation tool, and BI tools (Tableau, QlikView, etc)
Extensive development and usage of Hadoop, Hive, Microsoft SQL, Microsoft Access and Excel
Working knowledge of supported business functions, systems, and transactions
High level of experience with technology system processes, reporting functions, and methodologies
Works effectively with associates from across the CGM Profit Center and with business and IT partners
At Guardian, you'll have the support and flexibility to achieve your professional and personal goals.
Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
Meaningful and challenging work opportunities to accelerate technology and innovation in a secure and compliant way.
Competitive compensation package.
Excellent medical, dental, supplemental health, life and vision coverage for you and your dependents with no wait period.
Life and disability insurance.
A great 401(k) with company match.
Tuition assistance, paid parental leave and backup family care.
Dynamic, modern work environments that promote collaboration and creativity.
Flexible time off, dress code, and work location policies to balance your work and life in the ways that suit you best.
Social responsibility in all aspects of our work. We volunteer within our local communities, create educational alliances with colleges, drive a variety of initiatives in sustainability, and advocate for diversity and inclusion in all that we do.
Guardian has been helping people protect their futures and secure their lives for 160 years. Every day, we serve approximately 29 million people through a range of insurance and financial products. We help people and their families pursue financial security and well-being in life, health, and wealth. We help companies take care of their employees. And we help people recover and thrive after unexpected loss. From our founding in 1860, when a community of immigrants joined together to insure and protect their businesses and families, doing the right thing for our policyholders and customers has guided everything we do. Our dedication to customers has helped us remain one of the most highly rated in client satisfaction and financial strength. And as one of the largest mutual insurance companies, we know what matters most: putting the needs of our customers first. Because everyone deserves a Guardian. Learn more about Guardian at www.GuardianLife.com.
Equal Employment Opportunity
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
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