Business Integrity Associate

Facebook Austin , TX 78719

Posted 2 months ago

Business Integrity's mission is to ensure safe and trusted connections between people, businesses, and Facebook. Our team works together to anticipate and predict potential threats to our platform, design and build tools to protect against these threats, and then implement and enforce these systems at scale. We leverage data analysis, machine learning and a robust infrastructure to review the quality of promoted content on our platform. We partner closely with several cross-functional teams, including product, engineering, and data science, to ensure high quality and safe experiences for both people and businesses across the Facebook family of apps.

Successful candidates for this team are adaptable, creative, have a bias toward action, aren't afraid of being wrong, and can successfully work across various teams & countries.

RESPONSIBILITIES

  • Become a subject matter expert in workflows spanning a variety of business integrity disciplines (policy creation & enforcement, content review, process optimization, spam research & mitigation, advertiser experience, vendor management, measurement & reporting) in order to effectively advocate for operational excellence of those workflows with key stakeholders (e.g., Product, Engineering, Legal, and other cross-functional teams)

Investigate & define clear business problems and prioritize solutions using data-driven analytics, developing success metrics to measure project performance and alignment with team mission and goals

Effectively plan and manage complex projects from the initial ideation phase through final execution to further our mission

Be on the front lines of the workflow and proactively communicate regular updates, concerns, trends and the impact of changes to all internal stakeholders

Develop and deliver measurement and reporting to quantify the impact of all launches, and monitor and analyze product and operational health metrics

Drive internal and external process improvements, consulting with cross-functional teams to understand needs and pain points related to tools support, solve workflow problems, and ensure internal tools and automation systems are fully leveraged

Communicate clearly the progress of monthly initiatives to internal and external stakeholders, including the ability to synthesize feedback and adjust plans accordingly

MINIMUM QUALIFICATIONS

  • BA/BS degree
    1+ years of work experience in a role involving strategic/analytical initiatives (i.e. operations, project management, consulting experience, data analysis or technical systems)

Experience communicating with a variety of audiences

Critical thinking and problem-solving experience

PREFERRED QUALIFICATIONS

  • Experience working and communicating with global teams

Ability to source and manipulate both internal and external data sets

Experience with or exposure to SQL

Experience working with or in support of diverse communities

Experience in the business analysis of processes, metrics, workflows, or operations

Facebook is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com.


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