Business Execution Consultant - Cash Management Services

About this role:

Wells Fargo is seeking a Business Execution Consultant (Product Owner) supporting Cash Management Services in ATM Strategy and Vendor Solutions (ASVS) within Consumer, Small Business & Banking Operations. For additional information on lines of business, refer to the external careers site at www.wellsfargojobs.com.

A Product Owner owns the alignment of a product area vision, and intention map, with a solid understanding of the customers and product. This role is responsible for collaborating with the delivery team(s), product area team, and product team, to experiment, discover and deliver the product vision. This role is supports two-ten delivery teams within a given product area.

In this role, you will:

• Collaborate and consult with leaders and executive management

• Collaborate with the product manager on the overall product intention map

• Inspire and lead high-performing cross-functional teams

• Determine areas of strength or Business Execution opportunity within defined scope of work

• Exercise independent judgment and provide guidance in diverse support functions and operations for a single business group within a line of business

• Establish, communicate, and monitor product area goals and key performance indicators

• Identify opportunities for process improvement by conducting root cause testing of all compliance and business metrics

• Facilitate frequent collaboration between customers, stakeholders, and teams throughout the product lifecycle

• Participate in a variety of assigned and ongoing business operations to ensure success in meeting business goals and objectives

• Accept user stories after they have met the acceptance criteria and the definition of done

• Actively participate in all product area events

• Coordinate with business analysts, delivery coordinators, POs, and support roles

• Coordinate with other product owners in service of the customer experience

• Define and refine user stories, including business readiness stories, ensuring acceptance criteria is clearly understood by the team

• Identifying and resolving prioritization conflicts, and sequencing, across products and product areas

• Maintain a healthy backlog of items that are linked appropriately (Story → Feature → Epic)

• Maintain continuous and cadenced communication with the product manager and delivery teams

• Responsible for ensuring that all known work is added to the backlog and made transparent

• Present recommendations to develop, implement, and monitor strategic approaches, effectiveness of support function, and business performance improvement opportunities for managing risks of the business

• Review and research strategies and action plans to establish effective processes while meeting performance metrics and policy expectations

• Actively owning the prioritization of a clearly understood product area backlog aligned to product area vision and goals

• Utilize independent judgment to guide moderate risk deliverables

• Developing, evolving, and communicating the product area vision, priorities, and strategy, to key partners and stakeholders while obtaining feedback, managing risk, and ensuring regulatory and policy compliance

• Provide work direction to less experienced Strategy and Execution staff

• Provide additional support as needed including answering questions and addressing escalated impediments

• Inspire and lead high-performing, cross-functional teams

Available location(s): Preferred location(s) listed below. Relocation assistance is not available for this position.

• 2700 S Price Road, Chandler, AZ
• 1330 W Alameda Street, Tempe, AZ
• 222 W. Rose Garden Lane, Phoenix, AZ
• 800 S. Jordan Creek Parkway, West Des Moines, IA
• 550 S 4th Street, Minneapolis, MN
• 1801 Park View Drive, Shoreview, MN
• 1525 W. W T Harris Blvd., Charlotte, NC
• 12301 Vance Davis Drive, Charlotte, NC
• 1445 Ross Ave., Dallas, TX
• 4101 Wiseman Blvd., San Antonio, TX
• 260 Charles Lindbergh Drive, Salt Lake City, UT
• 7711 Plantation Road, Roanoke, VA

Required Qualifications:

• 2+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Ability to work effectively in a matrixed and team environment, across all organizational levels, where flexibility, collaboration, and adaptability are important

• Ability to collaborate and execute in a fast paced, high demand, environment while balancing multiple initiatives, priorities, and projects

• Ability to exercise independent judgment to identify and resolve problems

• Ability to interact with integrity and a high level of professionalism with all levels of employees including management

• Ability to meet or exceed business goals and objectives, while fostering a team atmosphere

• Advanced analytical and problem-solving skills with the ability to anticipate risks and opportunities to drive strategic and tactical initiatives

• Advanced experience communicating and presenting complex information to multiple levels of the organization

• Advanced experience conducting meetings, presentations, and status reporting

• Excellent verbal, written, and interpersonal communication skills with demonstrated experience engaging and influencing stakeholders

• Advanced organizational skills with high attention to detail and accuracy

• Advanced process efficiency experience, including process assessment, and recommendations for improvement

• Advanced experience with Agile methodology

• Advanced experience with project delivery, project methodologies, and/or project management

• Certified PMP

• Experience with Wells Fargo Consumer, Small Business & Banking (CSBB) Operations Cash Management Services processes

• Experience with Wells Fargo systems including Confluence and JIRA

• Advanced Microsoft Office (Word, Excel, Outlook, PowerPoint, Project, and Teams) skills

Job Expectations:

• Adhere to standards outlined with written policy as well as applicable State and Federal regulations

• This position is not eligible for Visa sponsorship

• Willingness to work on-site at stated location(s) on the job opening

MPORTANT INFORMATION:

• AFTER SUBMITTING YOUR APPLICATION, PLEASE MONITOR YOUR E-MAIL FOR FUTURE COMMUNICATIONS

• Once your application is received, Wells Fargo will make initial contact with you via e-mail

• Please ensure your contact information (e-mail address and phone number) is current in your Wells Fargo Jobs Profile

• If your contact information has changed, please update prior to applying to this position

• Based on the volume of applications received, this job posting may be removed prior to the indicated close date. If you do not apply prior to the closing of this posting, we encourage you to apply for other opportunities with Wells Fargo.

Posting End Date:

23 May 2024

• Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.