Business Execution Consultant

About this role:

Wells Fargo is seeking a Business Execution Consultant to join the Branch Risk Services team within Consumer, Small and Business Banking (CSBB).

This team provides the administration and certification of system access for National Branch Network, Branch Oversight and Support, and other groups in CSBB including Small Business. Using the Role Based Access Control (RBAC) methodology to grant access based on job title or responsibilities with the least privileged access. Providing advice and recommendations to build role-based access controls for teams based on their job functions to reduce the risk of inappropriate system access. This team strives to develop and maintain partnerships inside and outside of Consumer, Small and Business Banking.

Learn more about the career areas and lines of business at wellsfargojobs.com.

In this role, you will:

• Support Role Based Access Control (RBAC) system access for Branch and Small Business employees

• Monitor and complete requests submitted in the Consumer Bank System Access Support system

• Utilize variety of system access request tools such as Access Request Tool (ART), Access & Identify Management System (AIMS), Service Now (Catalog and Incident Ticket system) to request access for employees supported by the team.

• Review and complete centralized system access certifications on behalf of Branch and Small Business managers

• Provides expert advice and serves as a consultant in the area of complex retail processing issues for new and changing system access. Lead efforts for new and changing RBAC requirements for groups supported. Changes may include desktop process updates, maintaining Access & Identity Management System (AIMS) Roles utilizing the Identity and Access Management (IAM) Lifecycle Management tool and requesting updates to access management tools such as Access Request Tool (ART), Access Certification Tool (ACT) and Access & Identity Management System (AIMS).

• Provides guidance/direction to other business consultants who support, resolve issues with the branches, and other retail support functions

• Provides branch support for complex banking functions, technology, operations, regulations, and corporate and Regional policies, procedures, and standards

• Utilize independent judgment to guide moderate risk deliverables

• Present recommendations to develop, implement, and monitor strategic approaches, effectiveness of support function, and business performance improvement opportunities for managing risks of the business

• Exercise independent judgment and provide guidance in diverse support functions and operations for a single business group within a line of business

• Collaborate and consult with leaders and executive management

• Lead improvement efforts to simplify internal processes and address system access issues

• Be a representative on projects with technology and risk partners to discuss policy and procedures for team

• This role will also utilize the following tools: Lightweight Workflow ticket system, Microsoft Excel, and MS Teams Collaboration

• Utilize advanced Microsoft Excel skills such as MACROS, VBA Coding, Pivot Tables, and Formulas

Required Qualifications:

• 2+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Knowledge of Branch Banking systems, operations, risk, etc.

• Knowledge of Banker Profile

• Knowledge and understanding of operating reporting systems

• Ability to coordinate processes or projects and compile documentation

• Good attention to detail and accuracy skills

• Good PC skills with the aptitude to learn new systems quickly

• Advanced Microsoft Office (Word, Excel, and Outlook) skills

• Excellent verbal, written, and interpersonal communication skills

• Ability to work effectively in a team environment

• Knowledge and understanding of administrative support: filing, faxing, copying, and data entry

• Good collaboration and partnering skills

• Ability to take initiative and work independently with minimal supervision in a structured environment

• Ability to exercise independent judgment and creative problem-solving techniques

• Ability to execute in a fast paced, high demand, environment while balancing multiple priorities

• Demonstrated ability to create, maintain, and leverage strong interpersonal relationships and a highly effective network at all levels of the organization

Job Expectations:

• Telecommuting is not an option for this position

• This position offers a hybrid work schedule

• This position will work occasional Saturdays 8:30 a.m.-2:30 p.m. Eastern Time to cover system access requests from Branch employees.

• Relocation assistance in not available for this position

• This position is not eligible for visa sponsorship

Posting End Date:

27 Jun 2024

• Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.