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Business Electronic Surveillance Team - Supervisory Support Associate

Expired Job

Charles Schwab Corporation Phoenix , AZ 85002

Posted 3 months ago


Phoenix - AZ, PHXPEAK, 2423 E Lincoln Dr, 85016-1215

Don Carlos Collins

We believe that, when done right, investing liberates people to create their own destiny. We are driven by our purpose to champion every client's goals with passion and integrity.

We respect and appreciate the diversity of our employees, our clients, and the communities we serve. We challenge conventions strategically to create value for our clients, our firm and the world. We live and bring to life the concept of 'own your tomorrow' every day.

We champion our employee strengths, guide their development, and invest in their long-term success. We hire optimistic, results-oriented, curious, innovative, and adaptable people with the desire to help our clients and one another succeed.

As a company, we were established by Chuck over 40 years ago to champion Main Street over Wall Street, and to help Americans transform themselves from earners to owners. Through advocacy and innovation, we work to make investing more affordable, accessible and understandable for all. As we enter our fifth decade, we are looking for talented, innovative and driven people who believe they can help themselves, and our clients, create a better future.

Our Opportunity:

The Service Supervision group within Business Empowerment and Risk Solutions is an independent group responsible for providing supervisory support through direct supervision, escalation, oversight, analysis and supervisory risk assessments, to Schwab's Investor Services (retail) group. Service Supervision's vision is to be a trusted independent partner of all Schwab stakeholders that promotes business growth through effective risk management. We strive to improve business outcomes by providing and applying practical, consistent, effective and unbiased risk guidance that is grounded in a deep understanding of business goals as well as the regulatory and industry environment.

What you'll do:

The Business Electronic Surveillance team is responsible for performing critical roles designed to enhance the supervisory reviews for e-mail, social media and text interactions leveraged by our Investor Services group. The Supervisory Support Role is a critical role designed to enhance the supervisory reviews performed by the team. The Supervisory Support Associate will serve as the initial point for communication with the public materials (email, correspondence) and emerging strategies (Social Media) and will segregate the items that require supervisory review.

The successful candidate will need to be a self-starter, work independently and have the ability to identify emerging trends, data and trending analysis. This person should have strong analytical skills and possess the aptitude to learn quickly and seize opportunities to increase their overall business and financial services knowledge.

The candidate must possess the ability to develop strong working relationships with peers and internal business partners. The candidate will operate in a fast paced environment with the ability to make decisions based on sound judgment with information at hand.

What you have:

Technical/Functional Required:

  • Bachelor's degree preferred.

  • Strong written and verbal communication skills, including the ability to escalate effectively.

Preferred skills:

  • 0 - 2 years' experience in financial services preferred.

  • Active and valid Series 7 preferred (not required).

  • Strong Microsoft Office product skills.

What you'll get:

  • Comprehensive Compensation and Benefits package.

  • Financial Health: 401k Match, Employee Stock Purchase Plan, Employee Discounts, Personalized advice, Brokerage discounts.

  • Work/Life Balance: Sabbatical, Paid Parental Leave, New Mothers returning to work Program, Tuition Reimbursement Programs, Time off to volunteer, Employee Matching Gifts Program.

  • Everyday Wellness: Health and Lifestyle Wellness Rewards, Onsite Fitness Classes, Healthy Food Choices, Wellness Champions.

  • Inclusion: Employee Resource Groups, Commitment to diversity, Strategic partnerships.

  • Not just a job, but a career, with an opportunity to do the best work of your life.

Learn more about Life@Schwab.

Charles Schwab & Co., Inc. is an equal opportunity and affirmative action employer committed to diversifying its workforce. It is Schwab's policy to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, disability, legally protected medical condition, genetic information, marital status, sexual orientation, protected veteran status, military status, citizenship status or any other status that is protected by law.

Schwab also does not discriminate against applicants or employees because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. At Schwab, we believe that every employee, through their diverse abilities and experiences, can contribute to our growth, innovation and client loyalty. We embrace diversity and are committed to providing equal opportunity to all employees and applicants.

If you have a disability, and require reasonable accommodations in the application process, call Human Resources at 800-725-3535. We will be happy to assist you. Schwab will only share your accommodation request with those individuals who have a specific need to know.

The request for an accommodation will not affect Schwab's hiring decisions. All other submissions should be performed online.

Job Specifications Relocation Offered?:NoWork Schedule:DaysLanguages:English - spoken

Current Licenses / Certifications:NoneRelevant Work Experience:Financial Services-less than 2 yrs, Regulatory, CompliancePosition Located In:AZ - PhoenixEducation:BA/BSJob Type:Full Time


Activation Date: Monday, August 20, 2018

Expiration Date: Friday, September 21, 2018

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Business Electronic Surveillance Team - Supervisory Support Associate

Expired Job

Charles Schwab Corporation