Huntington Bancshares Inc Flint , MI 48555
Posted 2 months ago
Description
Summary:
The CSC Business Direct Banker works individually and as part of a team to meet and exceed Customer Solution Center and site performance goals. Provides inbound support for Business customers, and CSA overflow support.
Duties & Responsibilities:
Profile to facilitate Service to Sales
Anticipate customer needs to support first contact resolution
Adhere to bank policies and procedures
Manage reputational risk by complying with risk standards
Exemplify core values everyday
Cross-sell products while following all regulatory requirements
Performs other duties as assigned.
Basic Qualifications:
High School Diploma or GED
1 year of customer service experience
Must report to the Flint, MI office
Preferred Qualifications:
Demonstrating dependability with attendance history and currently not on any form of Written Warning
Goal-oriented sales experience
Ability to work independently, in a fast paced and changing environment
Ability to multitask and assist multiple customers at once
Must possess exceptional written and oral communication skills, including typing, grammar and spelling proficiency
Desired candidates will have a strong referral/sales record
Knowledge of MS Office applications, various internet browsers is a plus
Experience with Business Banking customers and knowledge of business services and products is preferred
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
No
Workplace Type:
Hybrid
Huntington is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity and expression, genetic information, or any other basis protected by local, state, or federal law.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Agency Statement: Huntington does not accept solicitation from Third Party Recruiters for any position
Huntington Bancshares Inc