Business Development Representative

Overview

The Tyndale Company, a private, 8x Top Workplace winner in PA/3x Top Workplace winner in TX and industry leading national supplier of arc-rated flame resistant (FR) clothing to the utilities, oil and gas, transportation, chemical manufacturing, molten metals, and NFPA 70E markets. We're a family-owned, and certified woman-owned (WBE) business providing a retail-style apparel experience to hundreds of thousands of energy workers across the US and Canada. We're the leading distributor of innovative FRC solutions, and the largest industrial supplier of Carhartt FR, Ariat FR, and Wrangler FR clothing.

Our Sales department is actively seeking a Business Development Representative (BDR) to join the team! The primary purpose of this position is to qualify large, cold prospects into warm opportunities that can be handed off to the National Account Executive (NAE) Team and Regional Account Executive (RAE) Team. This BDR role will help Tyndale achieve faster acceleration within our large account sales process, aiming to rapidly grow our sales pipeline and close large new customer accounts.

Additionally, the position is responsible for closing accounts with annual recurring revenue between $10K and $50K through Tyndale Small Account Solutions and ensuring smooth implementations. The role also involves lead generation and industry research to support large account pursuits.

HYBRID/REMOTE: Tyndale supports a strong work-life balance. This opportunity requires onsite work a minimum of 1 day per week, and 4 days per week remotely. To be considered, candidates must reside within a commutable distance from our Tyndale headquarters in Pipersville, PA (Bucks County) or our location in Houston, TX.

Responsibilities

Cold Outreach:

• Initiate and manage cold outreach campaigns via phone, email, and social media to generate new leads.

• Maintain a high level of activity to engage potential customers.

• Place outbound calls and emails to qualify new and existing leads where we have limited traction and/or limited qualifying information

• Become a power user of LinkedIn as a prospecting tool.

Lead Qualification:

• Position requires heavy sales cold calling and prospect emailing.

• Identify and qualify leads through detailed industry research and understanding of our target markets.

• Assess the needs and requirements of potential clients to ensure alignment with our offerings.

Accelerating Sales Process:

• Work closely with the sales team to accelerate the sales process for large pursuits by setting up meetings and facilitating initial conversations.

• Provide warm transfers to the sales team for further engagement.

Closing Small Accounts:

• Manage and close small accounts with a focus on deals up to $50K.

• Create pricing quotes and proposals tailored to customer needs.

• Close new small accounts for Tyndale utilizing our designated sales process. Work closely with Account Specialist(s) to transition closed business into the implementation and ongoing account maintenance phase.

• Ensure new customers have a smooth implementation by following all steps to onboard them effectively and with appropriate follow up within the first 30-60 days to ensure a smooth ordering process has been achieved for the customer.

Appointment Setting:

• Set appointments for the sales team with qualified leads to ensure a seamless handoff and follow-up process.

• Ensure all appointments are well-documented and communicated to relevant stakeholders.

CRM Management:

• Keep the CRM system updated and accurate with lead information, interactions, and status updates.

• Maintain meticulous records of all sales activities and customer interactions.

• Work closely with Sales Administration staff to handle small account sales leads in a timely and effective manner. All lead details should be appropriately updated in our CRM system as they progress within our sales process.

Pipeline Impact:

• Contribute to the overall sales pipeline by consistently identifying and pursuing new business opportunities.

• Work closely with the NAE and RAE teams to effectively transfer warmed/qualified leads. Ideal targets have $50k+ in annual sales revenue potential.

• Schedule bi-weekly calls with each NAE to discuss target prospects for cold calling and updates on previous territory cold calling.

• Report on key metrics and performance indicators to track progress and impact.

Additional Responsibilities:

• Attend assigned National and/or Regional Tradeshows.

• Utilize the Marketing pricing tool to create price quote forms for prospects.

• Assist Sales and Sales Administrators with researching new opportunities for prospective customers and add them to our CRM.

Qualifications

• Minimum of high school diploma or equivalent

• Minimum of 1 year of B2B or B2C sales experience required

• Previous experience with CRM software preferred, Salesforce or other equivalent

• Must be proficient in Microsoft Office Suite

• Candidate must be comfortable with heavy sales prospecting

• Candidate must be comfortable with 20% travel

• Excellent verbal and written communication skills

• Excellent organization and time management skills

• Ability to work independently and to learn quickly