Business Development Representative

Business Development Representative - Dearborn, MI

Discover your potential. Pursue your passion.

Link Engineering Company (LINK) is a premier designer and manufacturer of precision test equipment, we specialize in developing customized solutions for Automotive, Aviation, Off-Highway, Rail and Civil Engineering industries. We are headquartered in Plymouth, Michigan, and maintain testing laboratories, manufacturing, and support facilities around the globe.

Established in 1935, we have been a family-owned company for generations, we treat our customers and employees as if they are part of our family. We set our employees up for success, as they are given constant opportunities to learn and develop new skills. As many of our team members have been with LINK for a generation or more, the LINK team is equipped with a wealth of knowledge, providing decades of hands-on experience and out-of-the box thinking to OEM's and suppliers everywhere.

We are looking for a talented Business Development Representative who will be responsible for providing sales proposals, creating sales orders, and supporting existing customers. Provide technical and application support throughout the sales process.

Main Responsibilities:

• Generate new business opportunities by qualifying leads and prospecting through existing business accounts to engage with potential buyers

• Determine customer needs, including items beyond initial Customer inquiry

• Respond to inquiries via the CRM portal and direct emails

• Discuss details with Customer to identify requirements

• Identify project timing requirements to follow up accordingly

• Identify market pricing and perceived Customer value

• Prepare proposals & written quote responses

• Follow-up on quotes, identify and address objections

• Generate leads using CRM and sales software

• Review purchase orders to identify discrepancies in quote

• Track, maintain and update all proposals in ERP through project lifecycle

• Support trade shows and events and qualify trade shows with marketing team

• Assist with procurement of trade show booth/equipment

• Continuous interaction with Customers to ensure supporting of all relevant needs to become a key supplier

• Ensure understanding of LINK's services and utilization of the engineering experts to support proposals

• Identify opportunities for equipment sales and communicate with the appropriate team

• Ensure work is performed in a safe manner using all available safety equipment

• All other related duties as assigned

• Possess mental faculties consistent with performing the minimum requirements of the job

• Adhere and perform all duties aligned with the core values of the LINK Group organization, Can-Do Attitude, Courage, Commitment, Humility and Accountability

Qualifications:

• Bachelor's Degree in Engineering or Business Administration or a related Associate's Degree with 2 years of relevant work experience in an automotive engineering laboratory; equivalent related work experience also acceptable in lieu of education

• Minimum of 2 years of experience in Sales or Customer Service in a manufacturing environment

Knowledge, Skills & Abilities:

• Proven experience with an ERP software system for quotes and orders

• Demonstrated experience as a highly motivated and self-directed employee

• Engineering acumen, especially in mechanical testing of automotive products

• Ability to assess customer needs

• Commitment to a high level of customer service and satisfaction

• Knowledge of principles and methods for showing, promoting, and selling products and services

• Ability to set priorities and meet deadlines

• Ability to work well in a team environment

• Strong verbal, written, and interpersonal communication skills

• Strong independent organizational, analytical, and problem-solving skills

• Strong Microsoft Office skills

• Ability to to use a computer

Physical Requirements:

• The position is located in a mixed office and test laboratory environment and will involve hands-on work. Physical activity may include lifting (up to 50lbs.), bending, stooping, crouching, reaching, hand-eye coordination, and manual dexterity or sitting for long periods of time.

• Ability to speak verbally, and read in English

• Ability to see with corrective lenses

• Ability to differentiate colors

• Ability to hear

• Ability to walk

• Ability to travel up to 10% domestically

Hazards:

• Normal hazards related to working in an office environment, manufacturing, and testing environment

• Normal hazards related to road and air travel

LINK is an Equal Employment Opportunity Employer Minorities/Females/Veterans/Disabled. VEVRRA Federal Contractor.

LINK is an E-Verify employer. E-Verify is an internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employees to electronically verify the employment eligibility of their newly hired employees in the United States.

Accessibility for Applicants with Disabilities: If you need a reasonable accommodation for the online application process due to a disability please call 1-734-453-0800. Please provide your contact information and details about the posted position of interest. Only inquiries regarding assistance for those who need accommodation with the online application process due to a disability will be returned.

Note to all Agencies / Direct Placement: LINK has a team of dedicated recruiters who are responsible for all hiring needs. Our practice is to partner and work with our approved vendors only and on an as-needed basis. LINK has identified and finalized our list of preferred vendors and the review process has been closed. We do not accept resumes from recruiting agencies that are not a preferred vendor, have not been authorized or approved by Corporate Recruiting to partner on a position and have not signed LINK's vendor agreement. Any resumes submitted from unapproved vendors will be considered unsolicited, and LINK will not be obligated to pay a referral fee.