Carrier Enterprise (CE) is a national distributor of residential and light commercial Heating, Ventilation and Air Conditioning (HVAC) products, parts and supplies through licensed HVAC/R dealers and contractors. CE operates primarily in the business to business (B2B) environment where its products are sold through licensed HVAC dealers and HVAC contractors. These dealers are independent companies that sell, deliver and service Carrier, Bryant & Payne products to residences and businesses in their respective markets. CE offers customers a wide range of HVAC/R product lines, competitive pricing, best in class customer service and valuable, timesaving services that positions CE as an industry leader. With over 200+ locations, in 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada there is a location to service our customers HVAC/R needs.
CE Florida currently has an exciting Business Development Representative (BDR) opportunity.
Company Website: www.carrierenterprise.com
As the BDR, you will be the point of contact for new and existing customers to Carrier Enterprise. This role is critical to the business. Using our sales tools, BDR's have engaging conversations with our customers to build a virtual relationship that allows them to discover their business challenges, their business requirements and helps them determine the most appropriate solution for their HVAC needs.
Essential Duties and Responsibilities:
Makes outbound calls to new & existing customers by telephone and/or e-mail to sell HVAC products and solutions
Create a great first impression with our customers by providing them with an excellent and engaging customer experience
Consistently achieve (and exceed!) monthly sales targets
Work cross-functionally with the Sales & Marketing team to support marketing promotions and other sales programs within the region.
High-Energy and Strong Networker; ability to build and maintain strong, long-lasting customer relationships; investigates and resolves customer problems when needed.
Engage our customers with our Digital tools and services which includes websites, apps, and digital marketing
Enter customer data and other sales data for new and current customers into Salesforce.com database;
Maintain active communications with leads and help them to find relevant information about our solutions that can address their business needs
High school or equivalent (Required); AA/AS degree in Business, Marketing or related degree desired
1+ years of inside sales experience or call center sales or customer service experience.
CRM experience preferably Salesforce.com
Customer-oriented approach with the ability to listen and understand customer needs
Bilingual in English and Spanish preferred but not required
Must have strong communication skills, a strong worth ethic, high energy, enthusiasm, and a passion for sales
Must be a self-starter, articulate and possess excellent presentation, phone and written communication skills.
Proven ability to handle, adapt, and provide solutions
Ability to thrive in an entrepreneurial work environment while demonstrating the ability to focus on results