Responsible for developing new business as well as maintaining and driving sales at accounts to achieve efficient and profitable sales of the company's products to targeted levels. Assists team to optimize existing accounts and prospects. Establish and maintain strong relationships with existing and new accounts. Interface with other departments as needed to drive business within accounts and resolve any issues that may arise. May provide direction / assignments to Sales Support Representatives, Senior Sales Support Representatives, and Sales Support Managers to help develop sales business.
Specific responsibilities include:
Demonstrate an ability to build and/or establish strong relationships with new accounts and within major existing accounts including product managers, buyers, planners, etc.
Meet or exceed sales and profit goals established by upper management.
Develop and Execute upon business plans with Business Development Manager, NAM or Sales Director to meet those goals.
Strive to increase net sales by reducing Returns and Allowances.
Exhibit strong leadership skills and motivate sales team to perform their duties in excellent fashion.
Assist Business Development Managers, National Account Managers, and Sales Directors with inside or outside sales calls, website and catalog analysis or store visits.
Assist customers with all account related questions, issues, or concerns. Provide accurate, timely information to the customers regarding inquiries such as products, pricing, and quotes.
Execute upon direction from BDM / NAM / Director with respect to RMAs, returns & allowances (R&A), quotes, promotions, sell through, inventory management, turns, forecasts, and any other account activities that will impact financial results for the account(s), and report findings to Business Development Manager / NAM / Director.
Provide customer recaps for all meetings and take a leadership role to ensure all action items are executed upon including delegation of assignments to account representatives.
Assist sales team with all account related questions, issues, and concerns.
Complete the minimum number of outbound calls or other sales initiatives to accounts and/or end users each day as directed by the Business Development Manager / NAM / Sales Director.
Follow the sales team's procedures for managing and maintaining opportunity pipeline, quotes, bids, etc. and be prepared to present that information when requested.
Keep a monthly recap of sales calls, including potential opportunity worth in dollars, and be prepared to present that information when requested.
Analyze and understand industry market trends, competition, products, and pricing that may impact sales efforts and communicate this information to all sales management and other departments as necessary.
Assist in optimizing profitability at each assigned account.
Conduct and/or coordinate sales and training meetings as required. Attend all required meetings.
Review and analyze daily sales and compare actual v. projected / plan results and be prepared to present that information when requested.
Recognize and escalate any and all critical issues regarding accounts and/or company policies to management immediately.
Provide positive reinforcement and constructive criticism to team members and escalate any issues as they arise.
Travel to tradeshows and customer sites required. Depending on assignment, international travel may be required.
Learn and remain proficient on the Belkin product lines.
Conduct self in professional and courteous manner.
Take full responsibility for individual actions.
Fulfill responsibilities under ISO 9001 and 14001; understand and fully support IS0 system.
Comply with Health and Safety requirements of Belkin.
Maintain a safe and clean work environment.
Understand and follow company rules and regulations.
Perform all other duties as assigned and required.
Account Management: Expand sales within existing accounts, focus on customer service, develop relationships with key decision makers, understand and respond to customer needs, track and monitor account activity.
Decision Making/Judgment: Recognize problems and respond, systematically gather information, sort through complex issues, seek input from others, address root causes of issues, make timely decisions, make difficult decisions, use consensus when possible, and communicate decisions to others.
Problem Solving/Analysis: Break down problems into smaller components, understand underlying issues, simplify and process complex issues, understand the difference between critical details and unimportant facts.
Know and explain product features/benefits, understand/sell the full product line, understand customer's business operations and needs, understand/respond to the competition, apply market knowledge.
Develop new business, identify and sell to customer needs, translate product features to benefits, have good listening skills, be sensitive to customers, deliver effective presentations, negotiate well, use closing skills appropriately, develop sales skills.
Teamwork: Meet all team deadlines and responsibilities, listen to others and value opinions, help team leader to meet goals, welcome newcomers and promote a team atmosphere.
Four year degree with business focus
One to three years' experience in a sales capacity or equivalent position. Depending on channel, previously industry experience may be required.
Proven track record of sales growth and/or prospecting.
Ability to multi-task and maintain accuracy is required.
Computer literate with a high degree of proficiency in the Microsoft Office Suite of products including Word, Excel, PowerPoint, and Outlook.
Strong verbal and written communication skills.
Strong presentation skills required.
Excellent phone skills and etiquette required, as the majority of business is done over the phone.
Willingness and ability to travel 50% international and/ or domestic.
What you're getting into
We've got big collaborative spaces for your big ideas, so bring an open mind and leave your suit in the closet. We all are committed to creating unique and rewarding consumer experiences. Everyone is interested in succeeding for the team, for themselves and for the business. Cross-functionally and across the company, everyone has common goals and aspires to be their best.
You will learn something new or at least look at things differently every day. There are so many smart and creative people around that you'll be motivated to pursue the ideal.
Team spirit is infectious. Belkin is an extremely open workplace, where communication is essential. Not every idea will be accepted, but you'll be asked for your point of view. Innovation thrives on multiple and varied levels. At Belkin we challenge conventional wisdom and refuse to accept that something cannot be done.
We are committed to diversity. Belkin is an Equal Opportunity and Affirmative Action Employer M/F/D/V. We maintain a drug-free workplace.
All candidates applying for a job in the EMEA region, please review the Applicant Privacy notice HERE
Location:Playa Vista, California