Business Development Manager - ATS Specialized, Inc.

Summary

The Business Development Manager is responsible for enhancing and increasing the
customer and shipper base of ATS Specialized using a formal yet consultative
sales process. The Business Development Manager will contact existing, inactive,
or potential customers to secure business. They will evaluate and maintain
complete data integrity throughout the formal sales process. This person must
understand the ATS value proposition and be able to effectively articulate to
customers. The Business Development Manager could be assigned a specific region,
industry, or customer definition to target on a temporary or ongoing basis.

Education and Experience

Higher education (i.e. two- or four-year degree) in Business or
Communications or a related field preferred, or equivalent combinations of
education and experience in a customer-driven environment.
Two or more years (s) of experience in B2B sales preferred.
A firm understanding of marketing, sales, and customer service principles.
Self-starter with a strong entrepreneurial spirit.
Strong problem-solving and analytic skills with a metrics and results-driven
approach.
Excellent organizational skills and ability to manage and prioritize
workload in a fast-paced environment.
Strong interpersonal skills; able to establish trust and rapport with all
levels of staff. Able to relate effectively to diverse cultures.
Must be able to think creatively and provide creative contributions to
projects.
Must be self-motivated, able to multi-task, and work independently.
Must be able to maintain a high level of confidentiality.
Must demonstrate a proactive commitment to ATS corporate values and the
success of all staff.
Proficient in Microsoft Office (Word, Excel, and Outlook) required.
Excellent communication skills (written, listening, and verbal)
Willing and able to travel infrequently, including overnight travel.

Essential Duties and Responsibilities

Conduct strategic planning efforts to achieve sales results in support of
department goals.
Collaborate with the planning and operations team to ensure customer needs
are met.
Use a consultative sales approach to build long-term relationships with
customers, and utilize product and service knowledge to articulate ATS's value
proposition.
Close new business and meet new customer generation goals while maintaining
current accounts.
Negotiate and quote rates with customers, entering and recording all terms
and conditions of shipment agreements.
Onboard new customers into ATS systems to ensure a seamless transition.
Work with the Manager and Pricing team on requests for proposals and the
bidding process to create a win-win for both ATS and the customer.
Generate leads and customers for all areas of ATS Specialized and pass leads
on to other areas within ATS as necessary.
Speak clearly and persuasively in positive or negative situations; listen
and get clarification; respond effectively to questions; write clearly and
informatively.
Assist with developing and maintaining productive relationships with
internal customers and colleagues.
Balance team and individual responsibilities and contribute to building a
positive team spirit.
Serves as a role model and demonstrates, by their actions, ATS's Mission,
Vision, and Values in a consistent, effective, and reliable manner.
Support ATS' culture by aligning actions, behaviors, performance, and
decisions in accordance with the Company's values as set forth in our
All-Employee Competencies.
Complete work responsibilities outside of normal business hours as needed
and infrequent travel may be required.
Perform other duties and responsibilities as assigned.

Physical Demands

The physical demands described here are representative of those that must be met
by an employee to successfully perform the essential function of this job.
Reasonable accommodations may be made to enable individuals with disabilities to
perform essential functions.

Physical Requirements (Office-related positions)

This position performs work primarily in an office setting.

Constantly in a stationary position and occasionally will move around.
Constantly operates a keyboard and mouse and constantly utilizes a computer
monitor(s).
Constantly conversing with internal and external customers in person or via
phone system.