Business Development Liaison - Behavioral Health

Description

At Lifepoint Behavioral Health, we specialize in compassionate behavioral health services, including crisis stabilization for acute mental health and substance use disorders. Our philosophy is built on a psychosocial model of care and follows the core principles of resilience, recovery and restoration. Our teams are committed to providing superior patient care that exceeds industry standards as well as patient expectations.

Success within a company doesn't just happen. It requires committed teams of talented people who understand and embrace an organization's goals and work together at the highest level to achieve them. Join our team of interdisciplinary doctors, nurses, therapists and other experts today!

JOB SUMMARY:

The Behavioral Health Business Development Liaison initiates one-on-one dialog with potential

referral sources and maintains positive relationships with current referral sources. They design,

develop, and drive cutting-edge sales strategies designed to increase patient admissions

through the building of long-term relationships with these referring facilities, clinics, community

partners, and physicians. The BH Business Development Liaison will implement an effective

marketing plan for achieving budgeted census, patient mix, referral, and contact objectives.

ESSENTIAL FUNCTIONS:

Those functions that the individual who holds the position must be able to perform unaided or with the

assistance of reasonable accommodation.

• Maintain appropriate statistics and generate report(s) as required by the facility hospital's

policy and procedures in addition to the Facility Administrator.

• Communicate with physicians/discharge planner/social worker/other referral sources as

needed effectively.

• Conduct sale's calls on existing and potential referral sources to maintain a constant flow of

referrals and perform problem solving as necessary. Actively identify and follow-up on

opportunities to increase profitability, efficiency, and market share.

• Follow - up on internal and external problem(s) as related to referral/admission process to

ensure rapid solutions. Maintain knowledge of and effectively promotes programs and

internal resources.

• Review and provide written analysis of denial tracking on a monthly basis to Facility

Administrator and recommend plan of action.

• Develop and maintain system and/or procedure to increase and maximize inpatient to

PHP/IOP or other program at facility conversion rate.

• Review and provide written analysis of referrals and admissions by Medical Director,

Hospital, and payer source with recommendation and action plan. Monthly review and

analysis of marketing contacts with recommendations and action plan. Monitor and assist

with admission/discharge procedure.

• Actively schedule and conduct presentations and tours of the facility to referral sources,

professionals, and family members. Participate in community activities that promote the

facility service(s). Ensure consistent marketing of facility is implemented - this is including

newspaper advertisement, television advertisement, etc.

Qualifications

Education:

Bachelor's Degree required. Master's Degree Preferred

Licenses/Certification:

Valid Driver's License

Clinical Licensure Preferred (LCSW, LMFT, LPC, RN, LPN)

Experience:

Two years marketing/sales experience.

Formal sales training.

Demonstrated healthcare sales experience - lead generation, educating the referral source,

persistent follow up and follow through on all leads as well as demonstrated experience

working in a clinical setting directly involved with patient diagnosis and/or assessing acuity

for complex patients.