Elior North America enhances people's lives through culinary innovation and a commitment to providing exemplary service. Our family of companies, with more than 15,000 employees, provides food services and catering to over 1,300 client accounts in five industry segments across the continental United States. Elior North America is among the top contract culinary management companies in the nation.
We focus on three ingredients for success to differentiate Elior from our competitors and position our company as a disruptor in the markets we serve. To support our ingredients for success and drive our mission and values, we need talented team members throughout our family of companies. We are looking for individuals whose skills and experience align with our talent criteria to be a part of something great. Elior North America team members are working to tell our story to the industry and give organizations looking for a culinary management program the opportunity to experience a taste for something different. Do you have what it takes to be a part of the company that is, "Small enough to careand
Big enough to make a difference"?
Elior North America is seeking a Business Development Director
Build strong relationships with potential new clients that lead to new business in targeted geographies and customer types within the Healthcare, Education, Business Dining and Corrections segments. Engage in selected strategic initiatives to retain or expand current client relationships.
Identify and Cultivate Prospects Aligned to BU Strategy
Develop comprehensive Territory Plan for your geographic and segment focus complete with action plans and schedules, which identify targets to reach new business development goals and objectives
Proactively reach out to prospects
Communicate company's mission, vision and values as well as our distinctive value proposition in a manner that creates proposal opportunities
Develop relationships with industry contacts through trade associations, state agencies, community groups and other organizations
Follow up on all new leads and referrals in a timely manner
Coordinate Survey and Proposal Process
Work closely with segment Sales VP, VP of Operations, CFO and Director of Operations/District Managers, and others to coordinate the overall sales process
Use strategic selling techniques to gain insights into the prospect's needs, concerns, process and decision criteria that provide Elior North America with an advantage versus the competition
Ensure efficient and effective use of internal resources
Design and Communicate Compelling Solutions
Provide creativity in identifying concepts and solutions to meet the prospect's needs
Continually cognizant of and developing strategies to position Elior North America positively against industry competitors
Develop and maintain new business development materials and remain current on product and segment knowledge
Develop proposal pieces that address Request for Proposal requirements to secure new business
Prepare and conduct compelling presentations to the market that showcase Elior North America's distinctive capabilities and engage the right representatives
Finalize Contract Award and Operation Launch
Achieve annual sales targets by the planned budget schedule
Responsible for sales process through contract negotiations and signature
Ensure effective transition to Operations and delivery of agreed upon program to client
Cultivate continued customer relationships after contract execution
Be an Effective Team Member
Maintain current sales information and database in the CRM system to track sales leads and meet monthly reporting requirements
Actively support and apply all company policies and procedures (e.g., Business Conduct Policy, Delegation of Authority, etc.) to ensure the highest quality of service is offered to potential clients
Attend team meetings, companywide meetings and functions
Manage work-related expenses appropriately and submit expense reports in accordance with Accounting policies and procedures
Travel approximately 50 to 75 percent
Other duties as assigned by supervisor
Large Account Retention Leadership
Proactively lead the retention activities to strategically important accounts
Lead the proposal development of retention accounts with revenue above set threshol
Minimum 3 years' experience in food service/culinary arts industry
Strategic / Contract Services sales experience
Possess professionalism and passion for customer and client relations
Demonstrated ability to relate well to individuals and groups with widely varying backgrounds, perspectives, education and skills is required
Excellent work record, superior communication, cooperation, and organizational skills required
Ability to think strategically and operate autonomously
Must maintain a quiet, professional office space in home environment to effectively communicate with others, including put not limited to customers (both internal and external) and interact on conference calls
Must be able to remain standing for most of working hours.
Must have a valid driver's license and meet driving record requirements
Must be able to lift at least 35 pounds.
Must be able to work flexible hours and days.
May be exposed to hot, humid work areas.
May be exposed to sharp instruments and power driven equipment.
May be exposed to caustic chemical
Equal Opportunity/Affirmative Action/Minorities/Women/Individual with Disabilities/Protected Veteran Employer