Business Development Care Manager

A Helping Hand Homecare Culver City , CA 90231

Posted 2 months ago

Home Care Assistance is seeking an individual to grow our business with our Beverly Hills, CA team!

The ideal candidate must have a passion working with the senior population, a proven track record in business development, building relationships, and satisfying clients!

The Client Care Manager is responsible for ensuring HCA clients receive excellent care allowing them to remain independent in their homes, as well as actively and independently working to develop new referrals and client relationships. The Client Care Manager is also integral to ensuring smooth operations and client satisfaction, supporting long-term retention of cases, and working in partnership with colleagues in operations, staffing, and headquarters support.

Responsibilities of this role:

  • Developing new referral accounts in the local healthcare and senior care community with eldercare industry professionals, organizations, and establishments

  • Speaking to prospective clients to educate them on our home care services, conduct in-home assessments with seniors and/or their families to sign them on for services, perform ongoing care management & communication with our clients for assured high-quality services

  • Answering calls from referral sources, prospective clients and/or their family members, and existing clients and employees. This requires an on-call presence with a high level of accountability and a work cell phone will be provided

  • Leading orientations, in-services, training, and other company programs or initiatives to enrich the quality of our caregiver staff

  • Coordinating post-discharge home care with hospital and skilled nursing facility discharge planners, RNs, social workers and physicians to provide a seamless transition and effective rehabilitation at home for our clients

  • Answering and actively making calls to prospective clients in need of services

  • Working closely with the client service team to ensure client satisfaction and excellence of care

  • Maintaining accurate records on all prospective and active referral sources

  • Extremely high importance will be placed on generating regular streams of new business by providing exemplary customer service via consumer marketing, regularly referral marketing to the community, leading and participating in and hosting community outreach events to spread brand awareness

Requirements of this role:

  • Experience with in-home care or elder care, whether as a Sales Liaison, Certified Geriatric Care Manager, Client Care Manager, MSW or LVN

  • 3+ years experience in-home care or senior living environment marketing and generating new business from hospitals, skilled nursing facilities, senior living communities and geriatric care managers, etc.

  • A passion for health and eldercare

  • Great at building and maintaining relationships

  • Excellent written and oral communication skills

  • Superb follow-up skills

  • Be team-oriented and comfortable collaborating with other staff

  • Tech-savvy

  • Professionalism and the ability to grow our business

Perks of being on our Team:

  • Opportunity to be a part of an award-winning and growing company!

  • Competitive base salary + incentive plan

  • 401k with industry-leading company match

  • Health Benefits

  • Company-paid life insurance

  • PTO and sick days

  • Company-sponsored cellphone and laptop

  • Supportive, fun, team environment and more!

Home Care Assistance is one of the fastest-growing home care agencies worldwide, and we are currently seeking the best professionals to become a part of our expanding team. Our mission is to Change the Way the World Ages, and to this end, we work together to raise the standard of in-home care for older adults. As a company, we uphold business best practices and support our team members with a competitive benefits package, professional development opportunities and meaningful work. This loyalty and commitment to our people has helped us become a leading provider of non-medical in-home senior care!

If this sounds like a great match, apply today! We'd love to hear from you!

HCA is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

INDHP

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Program Manager Enterprise Business Solutions Is&T For Apple TV Creative Production And Post

Apple Inc.

Posted 1 week ago

VIEW JOBS 2/17/2021 12:00:00 AM 2021-05-18T00:00 The EBS IS&T team is directly responsible for the technology strategy and delivery of solutions and IT systems used to enable the Apple TV+ team line of business. The Program Management role maintains a strong awareness of the processes and systems utilized by all Apple TV+ lines of business, with an emphasis on Creative, Production, and Post Production. This person is responsible for collaborating with business partners to understand needs, present options, and facilitate the selection, planning, and delivery of solutions. A blend of business and technical acumen coupled with project management subject area is critical to success in this role. Key Qualifications * Comprehensive understanding of marketplace solutions that support studio production workflows * Understanding of global corporate business processes and their relationship to technology * Excellent problem solving abilities * Communicates efficiently with personnel at all levels (staff to executive) * Hands-on experience leading small, medium, and large scale technology projects * Successfully coordinates work and communication across disparate groups of individuals * Hands-on experience defining and documenting process flows * Establishes achievements and meets commitments on deadlines * Efficiently navigates through complexities to build clear and defined paths * Thrives in a multifaceted, fast-paced environment * Able to quickly adapt to new technical and functional concepts Description Facilitate process and technology discussions across functionally and regionally disparate groups Coordinate the delivery of new systems and extensions of existing systems capabilities Evaluate options against a variety of factors and recommend long and short term strategies Lead and/or participate in the development of functional requirements and technical specifications Develop and maintain a solid understanding of trends and standard methodologies within Apple Collaborate with business partners to identify technology needs and ensure documentation is submitted Education & Experience BA/BS degree or equivalent preferred Entertainment workflow familiarity preferred 5-7 years related experience Additional Requirements * PMP or other project management certification a plus Apple Inc. Culver City CA

Business Development Care Manager

A Helping Hand Homecare