Business Development Associate

Business Development Associate

Classification: Exempt

Reports to: VP of Business Development

Date: May 2024

Each day at VOA Northern Rockies, we strive to exemplify our foundational pillar of Servant Leadership and Cultural Values of Communication, Compassion, Integrity, Respect, and Excellence.

At VOA we are committed to providing opportunities that help staff grow and enhance their skill sets. As part of this commitment, we invest in on-the-job training to prepare employees for their new positions and offer professional development opportunities, coaching, and career pathways to promote our culture of helping staff advance their careers throughout the organization.

JOB DESCRIPTION

Summary/Objective

The Business Development Associate plays a pivotal role in bringing our mission to life through innovative and impactful business development activities. This position is responsible for developing business opportunities, and maintaining associated relationships, positively effecting VOA program referrals; and supporting the desired utilization of VOA's continuum of care through effective communication and marketing efforts. In addition, the Business Development Associate will work to enhance the organization's brand and promote the outcomes of our diverse programs across Montana, Wyoming, and Western South Dakota. This role demands a blend of creativity, strategic thinking, effective communication, and sales experience to impact positive partnerships that support and expand referral sources to VOA programs.

Essential Functions

• Support all aspects of integrated business development operations including partnership development, relationship maintenance and strategic planning.

• Develop, maintain, and act as a liaison to referral sources for VOA programs.

• Build and maintain partnerships effecting positive client referrals across all programs.

• Collaborate with program leadership, team members, and stakeholders to develop customized referral procurement strategies.

• Collaborate with Senior Director of Communications to develop and employ the messaging, collateral, and sales tools necessary to market VOA programs effectively and efficiently.

• Incorporate feedback from internal and external stakeholders into business development efforts.

• Ensure partners and stakeholders are aware of organizational outcomes, opportunities, policies, and activities.

• Address internal and external partnership needs through active and productive working relationships in the interest of access to behavioral and mental health client care.

• Proactively communicate successes or issues with VP of Business Development or appropriate program leadership.

• Provide timely reports on program capacity and referral source contract utilization.

• Attend industry meetings, trade shows, and other marketing events to drive referrals and cultivate relationships.

Competencies

• Effective communicator with both oral, written, and interpersonal abilities

• Keen ability to build and maintain prosperous relationships with various stakeholders.

• Solutions-based consultation, ethical practice, and a continuous demonstration of behaviors aligned with a posture of servant leadership and our cultural values.

• Goal-driven and agile in a fast-paced work environment.

Supervisory Responsibility

This position has no direct supervisory responsibilities but may serve as a coach and mentor for other organization positions.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as laptops, photocopiers, and smartphones.

Physical Demands

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.

While performing the duties of this job, the employee is regularly required to talk or hear. This job's specific vision abilities include close vision and the ability to adjust focus. This would require lifting files, opening filing cabinets, and bending or standing on a stool as necessary.

Position Type/Expected Hours of Work

This is a full-time position. Days and work hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. Evening and weekend work will be required as job duties demand.

Travel

Travel is expected for this position.

Required Education, Experience, or Eligibility Qualifications

• Bachelor's degree in sales, communication, or a related field.

• Three years of related experience.

• Expertise and strong competence in the application of marketing and communication principles.

• Must be motivated, innovative, and comfortable working in collaboration; have ethical decision-making and excellent interactive skills; must be goal-oriented, have high energy, and possess excellent communication skills, both verbal and written

Preferred Education and Experience

• Master's degree in a related field (i.e. MBA)

• Five or more years of related experience

• Knowledge or experience in business/partnership development, sales, marketing, or related field.

• Knowledge of the behavioral health marketplace and referral sources in Wyoming, Montana, and South Dakota.

EEO Statement

Volunteers of America Northern Rockies is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristics. Volunteers of America Northern Rockies will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 307-672-0475.