Business Development Associate

Job Description

Position Summary/Purpose

Establish contact with individuals and organizations for the purpose of arranging

scheduled meetings and developing relationships with decision-makers that will

lead to commitment of referrals to customers in need of our restoration

services. Help retain existing customers and referral sources through ongoing

phone and in-person contact.

Primary Duties and Responsibilities

Identify potential new customers and referral sources

Create and maintain sales route records

Perform sales calls resulting in scheduled meetings with target referral prospects

Gain commitment from customers leading to referrals of those in need of restoration services

Complete weekly and monthly sales reports in a timely manner

Attend weekly sales meetings

Maintain phone and in-person contact with existing customers

Maintain customer contact database

Make group presentations to prospect organizations (e.g. Continuing Education (CE) classes)

• Consistent, effective involvement in trade, community, and networking organizations, and

participate in networking activities and events

Additional Duties and Responsibilities

Assist in the development of marketing materials

Assist Owner/General Manager with annual marketing budget

Decision Rights and Authority

Entertainment spending within approved budget

Plan sales calls, meetings, presentations, and event participation

Working Relationships and Scope

Communicate with managers responsible for all company functions to support planning related

to capacity and ability to effectively deliver timely quality services to customers

Active involvement in select trade and community associations, providing access to

customer prospects and partnering contractors

Work closely with Operations management and Project Managers to remain current on

active job status and progress in order to keep customers and referral sources

updated

Performance Competencies

Relationship Development

• Effectively builds professional relationships and networks.

Brings value to referral sources and prospects and maintains appropriate level of contact.

Integrity-Ironclad. Does not cut corners. Puts the company's interests above self.

Earns trust of co-workers and customers. Intellectually honest.

Oral Communication

• The individual speaks clearly and persuasively in positive or

negative situations. Effective in one-on-one and small group situations.

Adaptable and able to think on his/her feet.

• Written Communication

• Writes clear, precise, well-organized letters, proposals, and

emails. The individual edits work for spelling and grammar and is able to read

and interpret written information. Uses appropriate vocabulary and grammar.

• Planning and Organizing

• Plans, organizes, and schedules his/her time in an efficient

and productive manner. Focuses on key priorities.

• Discipline and Follow-up-Demonstrates a disciplined approach to sales. Strong on follow-up

and follow-through. Leverages time effectively to obtain the best return on

their efforts. Accustomed to working from sales plans and reports.

• Dependability- The individual is consistently at work and on time, follows instructions, responds

to management direction, and solicits feedback to improve performance.

• Aggressive- Constantly on the lookout for new contacts and sales opportunities. Studies

and applies new sales techniques and technology.

• Technology- the individual uses typical communication devices to effectively speed

communication and appropriately utilizes company-approved customer contact

management (CRM), standard word processing, spreadsheet, and PowerPoint

software tools to enhance efficiency and accuracy of work performed.

Qualifications

• Knowledge, Skills, and Abilities

Education and Experience

Associate degree in business, marketing, or related field with bachelor's degree

preferred. Four (4) to six (6) years of experience with relationship selling to

high-level executives and entrepreneurs.

• Selling Skills

Understands and effectively applies the concepts of differentiation and adding value. Knows

customer markets, the issues and challenges they face, and can translate that

information into useful selling strategies. Builds long-term relationships that

drive increased revenue and demand for services.

• Financial Reports and Documents

Understands the concepts and content of financial reports: Profit & Loss, Balance Sheet, and Cash Flow.

• Mathematical Skills

Possesses strong math skills. Able to translate information regarding a prospect's

business into estimated revenue potential. Comfortable comparing actual

performance to established plan for selling activity and revenue generation.

• Computer Skills

Demonstrates proficiency in the use of computers and computer software including enterprise

systems (Fusion) and MS Office, Word, Excel and PowerPoint.

Certificates, Licenses,and Registrations

None required for this position.

Physical Demands

The physical demands described below are representative of those that must be met to successfully

perform the essential functions of this job. Reasonable accommodations may be

made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit,

use hands to finger, handle or feel, reach with hands and arms, and talk or

hear. The employee is frequently required to stand and walk. The employee must

regularly lift and/or move up to 10 pounds and occasionally lift and/or move up

to 25 pounds.

Working Conditions

The work of this position is predominantly carried out in an office environment, with

the majority of time being spent at customer and prospect business locations.

Daily travel by car is expected.

Noise level in the work environment is usually quiet.